Escrow Assistant Customer Service

Megan Williams

Professional Summary:

Escrow assistant with 3+ years of title company escrow experience to facilitate closing process from acceptance of purchase contract through issuance of title insurance policy. Familiar with standard concepts, practices and procedures within escrow and title industry. Completes property transactions while delivering high level of expertise and impressive customer service to clients.

SKILLS:

Real Estate Industry Understanding

Settlement Agreements/ Closing Disclosures

Customer Relations / Client Inquires

Administrative Support / Program Operations (Microsoft Office, WMA, Citrix Software, SoftPro, SmartView)

WORK HISTORY:

ESCROW ASSISTANT 09/2020 to current

Chicago Title of Texas, LLC New Braunfels, Texas

Title commitment review / clear title requirements

Obtained documents (payoffs, surveys, HOA resale certificates, etc.) to work up closing disclosures.

Maintained open communication with lenders, brokers, borrowers, and agents

Prepared estimated closing statements for buyer and seller.

Communicated requirements and title exception information to clients.

Prepared documents for closing and handled complete and follow up of escrow transactions.

ESCROW ASSISTANT 10/2019 to 9/2020

Capital Title of Texas, LLC New Braunfels, Texas

Same duties as above.

ASSISTANT MANAGER/ SERVER 5/2012 to 10/2019

Pat’s Place Restaurant, New Braunfels, Texas

Balanced cash drawers and nightly deposits

Created weekly schedules for Front of House employees

Created product orders, and inventory reports

EDUCATION:

Texas State University, San Marcos Texas

No Degree

Paris Junior College, Paris, Texas

Associates of Arts

North Lamar High School, Paris, Texas

High School Diploma

References available upon request.

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