Selina D. Hendrix

*** **** *****

Marlton, NJ

Phone - 856-***-****

adr26e@r.postjobfree.com

Professional Experience

A passionate detailed oriented professional with over 24 years experience; a proven ability to succeed in any role that I have been placed in, adept at working in a fast pace environment demanding strong organizational, leadership, and interpersonal skills. I am a team player who has the ability and desire to learn new tasks, develop new skills and continue to obtain both internal and external professional relationships in order to accomplish high-level work for my employer.

Qualification Highlights

Excellent written and oral communication

Ability to multi-task and prioritize effectively and quickly

Highly motivated and driven to learn

Independent, self starter who can handle high volumes of work accurately and timely

Proficient in the use of Microsoft Office Products and Adobe PDF

Knowledgeable in maintaining Microsoft Outlook, including updating calendar and distribution lists

Demonstrates a record of high performance standards in workload planning in accordance with established schedules and deadlines

Ability to contribute new ideas and work within team environment

Experience

Citizen's Bank Marlton, NJ September 2019 to July 2022

Closing Specialist 2/ Closing Specialist 3

Prepared and sent the initial closing disclosure to the borrower(s) and Title company for review and consent.

Ensured appropriate approval and/or waivers and exceptions are obtained.

Ensured appropriate fees and expenses are recorded accurately.

Reviewed all closing conditions to ensure they were satisfied and executed.

Prepared and reviewed loan closing packages and paperwork.

Reviewed final fully executed loan package for funding approval.

Prepare and execute the transfer of lender funds for disbursement.

Investigated and resolved any post closing issues immediately.

Worked closely with the loan processor and loan officer to ensure loan closing.

Comcast Legal Response Center Moorestown, NJ January 2017 - September 2019

Subscriber and Copyright Analyst

Receive subscriber requests processed by Coordinators via LINCS and act in a timely manner to start the process of conducting account research and responding in accordance with Comcast policy and procedures.

Careful and accurate reading of the request in order to indentify key information (dates, account information, etc.)

Proficient use of Comcast tools and programs to conduct research and confirm the account in an effort to fulfill a response via ACSR or Singleview regarding billing information and/or Einstein, Work Bench to pull contracts and Numeritrack to find telephone history and various other programs.

Contacting the subscriber in a professional manner via telephone when appropriate records are collected in order to verify subscriber identity

Notes are entered into the ticket in LINCS or Legal Point and a final written response is prepared and sent to the subscriber via UPS.

Handling subpoenas related to copyright infringement and responding accordingly

Identification of subscriber by using an IP address

Marlton Tavern Marlton, NJ September 2009-March 2020

Bartender

Mixed ingredients, such as liquor, soda, water, sugar, and bitters, in order to prepare cocktails and other drinks.

Generated revenues utilizing product knowledge and friendly sales techniques to up sell beverages and food entrees.

Cleaned bars, work areas, and tables.

Restock plates, napkins, straws, utensils, canned juices, beer and liquor behind the bar.

Stommel Vending Services Cherry Hill, NJ December 2012- January 2017

Office Manager

Assistant to the CEO and Office Manager

Developing customer relationships and contacts

Entering new customer accounts into our billing program, Vendmax

Place orders for products that we need from distributors like Ellis Coffee, Vistar and Thayer

Enter coffee and water orders for customers

Oversee all the route drivers

Checking in the route drivers inventory as they restock their trucks at the end of the day

Run, sort and count all monies brought in from the route drivers

Handle all accounts payable and accounts receivables

Worked with VENDMAX, QUICKBOOKS, OUTLOOK, WORD and EXCEL

Creating Planograms for sodas and snack machines for new customers

Handle incoming phone calls and any other daily tasks to keep the business running smoothly

Delaware Valley Financial Group, Advisors Mount Laurel, NJ August 2010 - December 2012

Office administrator

Financial office administrator

Maintained and developed new account relationships

Strategic administrative support for Financial Advisors

Office oversight of compliance documents

Accentra, Inc Newtown, PA June 2007 - September 2009

Customer Service Representative / Event Coordinator

Operation oversight including but not limited to Fortune 500

Office supply trade show representative

Outside sales support

Shipping Logistics

United Phosphorus, Inc (Cerexagri) Trenton, NJ October 2004 – June 2007

Office Administration

Administrator for leading global producers of crop protection

Strategic travel coordinator for executives

Human Resource Assistant

The Art Institute of Philadelphia Philadelphia, PA August 2000 - October 2004

Enrollment Processor

Processed and maintained accurate permanent student files

Generated and distributed HP Reports

Quarterly Open House Event Coordinator

Education

Camden County College

- Liberal Arts Studies

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