Customer Service Team Member
Resume:
Detrich Sanchez
**** ***** **** ******, ******* *1721
**************@*******.***
Qualified teacher with 24 years of teaching experience. Creative, resourceful teacher with proven ability to enhance students' performance. I am an effective communicator with an established track record of working with diverse population. Hard working and committed career changer who is eager to make a positive contribution to your company's customer experience. A highly motivated self-starter who is fully committed to proving herself in a new career.
Proven experience to fit current job:
High degree of accuracy and close attention to detail
Proven ability to efficiently handle multiple responsibilities
Excellent organizational and planning skills
Proven track record of maintaining composure and professionalism in a fast-paced environment
Able to problem-solve and make sound decisions in a high energy environment
Clear and effective verbal and written communication skills
Ability to work independently and as a team member
Teacher
Dougherty County School System - Albany, GA
1999 to Present
Crisp County School System - Cordele, GA
1998 to 1999
Plan, prepare and deliver instructional activities that facilitate active learning experiences
Develop schemes of work and lesson plans
Establish and communicate clear objectives for all learning activities
Identify and select different instructional resources and methods to meet students' varying needs
Use relevant technology to support instruction: active board, projectors, Elmo's, etc.
Encourage and monitor the progress of individual students
Evaluate and lead immediate paraprofessional under my supervision
Update all necessary records accurately and completely as required by law, district policies and school regulations
Facilitated and participate in department and school meetings, parent meetings
Keep updated with developments in subject area, teaching resources and methods and make relevant changes to instructional plans and activities
Attend workshops and facilitate the redeliver to faculty members
Maintains confidentiality of students and students' records
Works cooperatively with school administrators, special support personnel, colleagues, social workers, school resource officers, etc
Complies with rules, regulations, and policies of governing agencies and supervisory personnel
Sales Manager
Sears
1997 to 1999
Communicate daily sale goals and promote positive work environment
Responsible for associates schedule
Assist customers in merchandise selection while providing the upmost in customer service
Handle monetary transactions
Maintain floor inventory
Team Leader
Proctor and Gamble
1989 to 1994
Supervise a group of 10 temporary workers.
Supervise a group of 4 permanent workers
Prepared schedules for all workers.
Prepare reports every half hour on production flow and analysis data.
Communicate work-related information to oncoming shift supervisor.
Peer reviews, and performance appraisals.
Facilitate shift meeting, solve work problems, and participate as needed in the work of the team.
Professional Organizations and Committee
Georgia Association of Educators
Albany State University National Alumni
Student Council Advisor
Grade Chairperson: 1st, 3rd, and 5th grades
Leadership Team
Career Day Committee Member
Co-Chair Black History Program
School Improvement Plan
Agenda/Calendar
Chair 5th Grade Science Olympiad
Education
B.S. in Early Childhood Education
Albany State University - Albany, GA
1998
A.S.
Darton College - Albany, GA
1989
Certifications / Licenses
Gifted Endorsed, CPR, Georgia Mentor Certified (Foster Parent), ADE, First Aid
Community Organizations
Founder /Teen Coordinator for Ground Zero
2012 to 2014 outreach ministry for teens ages 13-19)
Finance Team Member-Berachah Fellowship Church
2012-2018
Tutor-community wide
1998-Present
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