Lynn Pedersen
Minneapolis, MN *****
************@*****.***
Work Experience
Rmcs referral management coordinator
Allina Health - Coon Rapids, MN
November 2021 to June 2022
Coordinate home health care and hospice for clients. Enter referrals, schedule ortho patients. Enter orders
and reply to emails and faxes.
Medical Billing and Coding Specialist
Herzing University - Mounds View, MN
September 2020 to October 2021
Received certificate in medical billing and coding
Customer Service Representative
Multi-Tech Systems, Inc - Moundsview mn
September 1998 to September 2002
Answer multiple phone lines
Filling and filing orders.
Restock office supplies
Help the sales team as needed.
Education
Certificate in Medical Billing & Coding
Herzing University - Minnesota
September 2020 to August 2021
Certificate in Human Services
Anoka technical college - Anoka, MN
September 1993 to September 1994
Certificate in 911 dispatcher
Minneapolis Technical College - Minneapolis, MN
September 1991 to September 1992
High school diploma or GED
Associate's degree
Skills
• Medical Coding
• CPT Coding
• ICD-9
• Medical Billing
• ICD-10
• 10 Key Data Entry
• Insurance Verification
• Medical Terminology
• Transcription
• Medical Records
• Hospice Care
• Medical Scheduling
• Anatomy Knowledge
• Home care and hospice (1 year)
• Customer service
• Developmental disabilities experience
• HIPAA
• Documentation review
• Windows
• Epic
• Clerical Experience
• Phone Etiquette
• Data collection
• Communication skills
• Computer literacy
• Data entry
• Filing
• Behavioral health
• HCPCS
• Physiology Knowledge
• EHR systems
• Microsoft Powerpoint
• Medical Insurance
• Organizational skills
• Microsoft Excel
• Microsoft Office
• EMR Systems
• Order Entry
• Multi-line Phone Systems
• English
• ICD coding
• Typing
• Time management
• Analysis skills
• Continuous improvement
• Microsoft Access
• Customer support
• Search engines
• Human resources
• Data management
• Medicare
• Workday
• Document management
• Conflict management
• Microsoft Word
• Patient monitoring
Certifications and Licenses
First responder
Jailer
CPR Certification
Medical Coding Certification
Certified Coding Specialist
Assessments
Customer focus & orientation — Highly Proficient
June 2022
Responding to customer situations with sensitivity
Full results: Highly Proficient
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Written communication — Highly Proficient
July 2022
Best practices for writing, including grammar, style, clarity, and brevity
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Additional Information
I have worked in a fast paced environment where thinking on your feet and remaining calm is a must.
Having also worked with setting up care for hospice patients I consider myself to be a good listener
and passionate about helping others