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Customer Service Front Desk

Location:
Parker, CO
Posted:
August 10, 2022

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Resume:

Kyla Antoinette

303-***-****

************@*******.***

EXPERIENCE

Swarovski Retail

Manager

Denver, Colorado

**/**** ** *******

Duties Include: Sales, Upselling, suggestive selling, opening/closing of store, key keeper, visual design, general cleaning and customer service.

Mood Media

Denver, CO

03/2016-05/2017

Duties Include: Complete sales cycle, presentation planning and delivering, prospecting, presenting to business owners and CEOs

Alta New

Duties Include: Expo Sales, Warm lead generation, cooking presentation, sales presentation, suggestive selling, expo set up and tear down.

Cumulus Broadcasting

Account Executive

Minneapolis, Minnesota

12/2013 to 05/2015

Duties Include: Time management, organization, meeting and exceeding monthly and weekly sales goals, input of sales orders via Stratus, Efficiently operate and input into Engage System, research in Scarborough via Nielsen, Tapscan research, calculating ROI for clients, problem solving, copy writing, inbound/outbound calls, appointment cold call setting, customer service, presentation building and executing, proficient in Excel, Word Doc, Outlook and PowerPoint, mediating for client and talent, creative thinking, calmness in high pressure situations

Red Rock Radio Corporation

Account Executive

Duluth, Minnesota

04/2012 to 12/2013

Duties Include: Meeting and exceeding monthly and weekly sales goals, input of sales orders through Marketron, Aribitron Tapweb, Scarborough research reports, copy writing, knowledge of production deadlines and being able to keep up with those deadlines, organization, completing projects in a timely manner, cold calling, customer service, building new clients and upselling, problem solving, keeping calm under high pressure situations

Sage Hospitality

Front,Desk/Banquetsanager

Westminster, Colorado

03/2009 to 04/2012

Sage Hospitality, Fairfield Inn, November 2011-April 2012 Front Desk Associate. Limited Sales Duties Include: Upselling rooms, marketing for certain restaurants that had partnerships with hotel to guests staying, marketing for our meeting space, business to business sales Sage Hospitality, The Westin Westminster, July 2010-November 2011 Banquet Server/Bartender/Coffee breaks. Limited Sales Duties Include: Upselling, selling to current clients upgrades on food menus, problem solving, customer service, captivating and holding the attention of the corporate events leaders As well as multiple levels of Customer service.



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