Industrial Training Housekeeper

CURRICULUM VITAE

MD MOZAMMEL HOQUE

Phone: +91-987*******

Email: ********.****@*****.***

Address: Village- Abhirampur,P.O.- Daulatabad, P.S. – Daulatabad,

Dist. – Murshidabad, Pincode – 742302, State – West Bengal.

CAREER OBJECTIVE:

Seeking a challenging career by giving all my skills to my profession & awaiting for an initiative with opportunity to Earn, Learn & develop, and also achieve high carrier growth through a continuous learning process and keep myself dynamic, Visionary and competitive.

ACADEMIC RECORD:

Passed Matriculation From Gangaprosad High Madrasha, West

Bengal (Madrasha Board of Examination West Bengal)

Passed 10+2 From Daulatabad N.B.S High School, West

Bengal (Board of Higher Secondary Examination West Bengal)

PROFESSIONAL RECORD:

3Years BSc in Hotel from Bharatiya Univercity,Kolkata

INDUSTRIAL TRAINING:

Industrial Training from The Westin Kolkata Rajarhat for 6 th month's.

HOBBIES:

Listening to music,cooking and reading book.

STRENGNTH

Friendly

Fluent in speaking English and Hindi

Hospitality background

Effective time management

Decision making skill

Deep cleaning expertise

Physical able and strong

Self-directed

Service focused

Eye for detail

WORK EXPERIENCE:-

1. HOUSEKEEPING ASSOCIATE -(18/08/2018 to 30/08/2021) The Westin Hotel & resort Kolkata Rajarhat.

Main responsibility is to clean guest rooms and bathroom.

To check all the damages in the room and report to the coordinating department.

To coordinate with laundry for all linen.

Daily rounds of all the rooms of the floor and to change new set of guest supplies.

To protect and be responsible for guest properties.

Cleaning of the assigned area as per the schedule given.

To take care of all the keys and be responsible for them.

Mini bar handling.

Lost And Found handling.

Taking care of the guest preferences and increasing the guest voice.

2. HOUSEKEEPING TEAM LEADER :- ( 02.03.2021 to 14/04/2022

The Westin Kolkata Rajarhat (304 Rooms).

3. HOUSEKEEPING EXECUTIVE:-17/04/2022 TO CONTINUE)

COURTYARD MARRIOTT NASHIK, MAHARASHTRA (113 ROOMS)

Checking the room as per the brand standard.

Checking the VIP arrivals of the floor with proper preference and make sure that all these rooms are ready before VIPs arrival.

Coordinate with engineering and front office department for preventive maintenance.

Handling all shift either morning, evening or night.

Handling guest complained on shift and respond quickly.

Store Requisitions using Birch Street.

Inventory of all items in housekeeping.

Room history maintenance.

Trainings for HK colleagues.

Maintenances of hotel premises.

Monitoring the outsource agencies and contractors.

Taking care of public area and guest rooms.

Monitoring Lost & Found Items.

Taking care of Par Stock.

Allocation of duties to Room Attendants.

Keeping all housekeeping records.

Handling the minibar.

Taking care of guest voice.

Handling the store, chemicals and machine.

Trained to all new associate how to work on shift and how to interact with the guest.

Month end Accrual for Department & Leave Balance.

JOB RESPONSIBILITIES:-

Have a vision for the overall physical wellbeing of the site.

Perform cleaning duties to ensure a clean and germ free environment.

Ensure cleanliness of furniture, fixture, floors and equipment.

Replenish stock and supply.

Identity any repair where necessary.

Greet every guest with a smile and friendly hello even when busy.

Request maintenance order to fix non –working equipment or damage.

Clean room completely, started at furthest point from door and cleaning, wiping, or vacuuming every surface while checking for damage.

ACHIVEMENTS:-

Part of the Pre-Opening Team.

Appreciation certificate in March 2016.

Associate of the month February 2017.

Appreciation certificate in September 2017.

Appreciation certificate in March 2018.

Appreciation letter in April 2021.

SOFTWARE SKILLS:

Microsoft word

Microsoft Excel and

Power point

PERSONAL DETAILS:-

Name : Md Mozammel Haque

Father’s Name : Mr. Sadeque Ali

Date of Birth : 01/01/1992

Address : Vill -Abhirampur,

P.O - Daulatabad,P.S – Daulatabad,

Dist- Murshidabad,pin code-742302

state-West Bengal

Language Knowledge : English, Hindi& Bengali

Married Status : Married

Nationality : Indian

Reference:-

Rajesh Kumar ( Excutive Housekeeper) ( The Westin )-989*******

Mukesh Suman (Excutive Housekeeper) (Radisson Blu)-999-***-****

Anindya Dutta gupta (Excutive Housekeeper)( Marriott)- 757*******

Mr. Totan Naskar (HouseKeeping Manager Courtyard Marriott ) -983-***-****

Date: -09/08/2022 Md Mozammel Haque

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