CURRICULUM VITAE

PERSONAL INFORMATION

Name Robert Kinyua Muthee

Address P. O Box 728**-*****

Cell +254*********

E-mail adr1u9@r.postjobfree.com

Nationality Kenyan

Date of birth 26 05 1988

WORK EXPERIENCE

October 2021 to June 2022 Qarni group, Harsamo restaurant, Somalia

Position Barista

Roles and responsibilities

Explaining coffee types, flavours to customers

Preparation of speciality coffee, milkshakes, juices and tea

Training colleagues on bar operations S.O.P’s

Maintaining a positive and consistent work etiquette

Developing a competitive bar menu

Setting specials and promotions for customers

Ordering supplies and keeping accurate stock sheets

Taking care of operating equipment

Reporting faults and damages in good time

November 2019 to March 2020 Fonda NBO, Roho hospitality

Position Bartender

Responsibilities

Take bar stock every end of shift and replenish supplies

Create new drinks to keep up with upcoming competitive trends

Maintain operating equipment and report faults promptly

Adhering to set S.O.P’s and following them precisely

Providing excellent wait service to ensure satisfaction

Taking customer orders and delivering food and beverages

Making menu recommendations, answering questions and sharing additional information with restaurant patrons

Setting up buffet stations during events

Collecting feedback forms from clients and delivering them to guest relations

Cleaning operating equipment after shifts and returning them to allocated stores

July 2016 to August 2019 The Carnivore Nairobi

Position Barista/Bartender

Responsibilities

Welcome customers by determining their interests and needs

Educate customers by presenting and explaining the menu

Sell coffee and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates

Generate revenues by attracting new customers

Defining new and expanded services and products

Maintain inventories by replenishing supply, stocking equipment and maintaining supplies

Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs

Maintain safe and healthy work environment by following organization standards and sanitation regulations

Improve quality results by studying, evaluating, and re-designing processes maintaining and improving the appearance of the store and bar

February 2013 to January 2016 Palms Restaurant, Aim East Africa, Somalia

Position Lead bartender/ Barista

Responsibilities Preparing drinks such as cocktails, coffee, milkshakes, juices and serving them to customers

Taking daily stocks of the bar and recording stock inventory sheets

Ordering supplies for the bar and re-stocking shelves

Attending frequent training workshops to improve serving standards

Setting up buffets during outside catering events

Clearing glasses from bar counter and other service areas

Preparing schedules for bar staff

Contribute to a positive team environment

March 2010 to September 2012 Artcaffe Coffee and Bakery Nairobi

Position Barista/Bartender/Server

Resposibilities

Greet all customer and present beverage menu

Discuss beverage items, make suggestions and answer any inquiries

Describe current promotions and new products

Take customer orders accurately

Operate coffee making equipment

Prepare and present beverages according to established recipe and presentation standards

Serve prepared food items such as muffins and bagels

Prepare and pack coffee bean purchases for customers

Record and accurately process purchases using the POS system

Collect and process payments from the customer including cash, credit and debit cards

EDUCATION AND TRAINING

March 2008 to October 2008 Kenya Breweries Limited

Master Bartender Course

Modules Covered

Beverage divisions

Wine knowledge

Cocktail mixing

Bar keeping techniques

Drink and food pairing

T.I.Ps Certified

February 2009 to November 2010 Railways Training Institute

Diploma in Food and beverage Service and Sales Management

O-Levels KCSE, Nairobi school

COMPETENCIES Computer proficiency

Microsoft office

P.O.S P.DQ

H.A.C.C.P Certified

HOBBIES Nature and wildlife

REFEREES Gabriel Serem

Guest relations officer

Windsor Golf Hotel And Country club

072*******

Samson Ndirangu

Former Executive Chef

Aim East Africa

+254*********

+252*********

John Kimani Wakonyo

Food and beverage Manager

Carnivore Nairobi 072*******

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