Service Representative Customer

*** *. ******* ****** ** *****-309-***-****

*************@*****.***

EXPERIENCE

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ASSISTANT, R&M CLEANING

Recommend and encourage fellow co-workers to stay working until all the jobs

finished

Ability to follow oral and written instructions.

Ensure that each cleaning task is done accurately and efficiently.

Assist my fellow co-workers on transporting equipment.

Provided carpet cleaning, vacuuming, floor care, trash removal and restroom cle

for business offices.

© Ability to prioritize and perform multiple tasks simultaneously.

2011-2017

LOAN OFFICER, WORLD FINANCE

‘* Assessed whether applicants qualify for loans based on the information they have prov

their application forms.

‘Setting credit policies, credit lines, procedures and standards in conjunction with seniot

managers.

Reviewed loan agreements on a regular basis to ensure nothing had changed.

Interviewed loan applicant and asked them questions.

Handled customer complaints in a professional manner.

Talked to potential borrowers about the various types of loans available to them.

Writing up credit reports on potential borrowers.

Kept all loan and applicant information confidential

Calculated and sent in income tax reports for individual clients.

2002-2011

CUSTOMER SERVICE REPRESENTATIVE, COLLINS COMMUNICATION

‘* Sold electronics and recommended products based on customer needs.

‘* Helped customers solve problems, offered solutions, and customer service.

Maintained and surpassed sales quotas.

* Offered technical support to customers,

Education

1996 Graduated from Macomb Senior High School, Macomb tI

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