Data Entry Customer Service
Resume:
Chasidy Weston
Suwanee, GA *****
************@*****.***
Experienced, dedicated, service-focused professional seeking an opportunity to apply education in any industry. I believe in hard work and dedication along with sacrifice and commitment I can achieve anything I dedicate my time to. With it at employment all time high I can and will be a great asset to the company.
Authorized to work in the US for any employer
Work Experience
Customer Service Manager
KGM Enterprise LLC - Remote
June 2021 to Present
• Freight Trucking Company
• Contact brokers to inquire about loads posted on the board
• Submit documents to shippers/customers
• Complete and close out route
• Collect and input data information
Owner
Envy Beauty Lab LLC – Online - Remote
April 2017 to Present
• Online retail store
• Creating handmade products
• Updating website, packing, shipping out products
• Restocking inventory
• Discussing orders with customers
• Updating social media content
Customer Advocate
TTEC/HCSC-Remote - Remote
October 2019 to August 2021
• Review claims for Blue Cross Blue Shield members
• Search for doctor’s info and review and answer members questions
• Update members information as needed or upon request
• Review and explain claims and their statuses
Customer Legal Representative
Glantzlaw - Plantation, FL
August 2019 to October 2019
• Create intakes for Members who have Legal Shield
• Update new or existing matters the members may have
• Provided information regarding their ongoing cases Education
Associates in Business Management Entrepreneurship National American University - Tampa, FL
March 2018
Bachelors in Health Care Management
National American University - Tampa, FL
September 2017
Associates in Healthcare Management
Ultimate Medical Academy - Tampa, FL
September 2015 to March 2017
Certificate
Florida Career College - Margate, FL
August 2013 to October 2014
High School Diploma
Weaver High School - Hartford, CT
September 2005 to June 2009
Skills
• Freight Experience
• Logistics
• Account Management
• Team Management
• Order Entry
• Data entry
• Negotiation
• Customer support
• Front Desk
• Customer Service Management
• Management
Languages
• English - Expert
Links
http://www.linkedin.com/in/chasidyweston
Assessments
Medical receptionist skills — Highly Proficient
March 2022
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Data entry: Attention to detail — Proficient
January 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Customer service — Highly Proficient
March 2022
Identifying and resolving common customer issues
Full results: Highly Proficient
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Sales fit — Expert
April 2022
Measures the traits that are important for success in sales positions Full results: Expert
Work style: Reliability — Highly Proficient
April 2022
Tendency to be dependable and come to work
Full results: Highly Proficient
Sales skills — Proficient
April 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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