Customer Service Front Desk
Resume:
Steven DeWitt
Malvern arkansas
********@*****.***
Work History
Lowes
Texarkana TX
Customer service Pro/ Paint Pro
●Fullfill customer orders
●Supply customers with materials needed to complete projects
● Provide outstanding support and customer satisfaction
Marriott
Night Audit/FD/ Management Support
Portland, Me
Guest relations
Prepare financial reports
Balance hotel departments
Performing all aspects associated with front line hotel support
Owner/Operator
Taxing Etiquette
Saco, Maine
Prepare payroll
Research any and all federal and state tax laws
Client resolution
tax preparation and consultation
excellent customer service skills
Produce and Meat Assistant Manager
Wal-Mart
Lake Whales FL
Providing outstanding customer service
Supervised a crew of 8 associates
Leading by example
Implemented an employee incentive program
Coached employees, sat in on management meetings, and reviews of employees
Owner/Operator
Absolutely Clean & Taxes Done Right
Haines City FL
prepared invoices and estimates
Provided affordable pressure cleaning with outstanding client relationships
prepared and filed tax returns and offered tax consultation to clients some being audited by the IRS
prepared wage statements and reconciled business accounts
Over 3 years experience; not one client audited
Accountant
CCMC of Arizona
Scottsdale AZ
Accountant
performed daily reconciliation of "lock box" transactions (online payments)
Answered clients calls about property taxes and Home owner's
association rules and requirements
accountant and all functions of such
performed both responsibilities of accounts receivable and payable
Performed outstanding customer service
Front Desk Supervisor/ Night Auditor
Ramada Plaza Gateway
Orlando FL
Supervised a staff of 4-8
made schedules
performed all aspects of hotel operations
performed all night auditor functions, reconciled all aspects of hotel services
prepared all financial reports for management team
Night Auditor
Celebration World Resort
Kissimmee FL
reconciled all aspects of resort functions, (i.e.- phone, room service, restaurant, laundry) prepared all financial reports
performed all aspects of hotel management
provided outstanding guest relations
trained and supervised a staff of 6
wrote performance reviews and did coaching
Assistant Manager
Blockbuster Video
Haines City FL
Supervised a staff of 8
performed cash outs, bank runs, schedules
outstanding customer relations
closing and opening procedures
coordinated associate and management meetings
performed counseling and write ups coaching opportunities
Education-
Graduated from Presque Isle High
BA degree in accounting in progress- University Of Phoenix
Community Involvement-
Coordinated Vacation Bible School from start to finish for over 300 kids for 6 years at First Baptist Church of Haines City- involved getting community support and involvement. I am looking to coach or be an assistant coach for baseball or softball at Bangor Christian School
Outside Interests
I love to be active and outdoors; i.e.- hunting, camping, hiking, fishing. I enjoy softball and baseball during the summer, and basketball during the winter months. I write poetry, and enjoy reading and researching current events
REFERANCES-
Available upon request
Contact this candidate