Front Desk Data Entry
Resume:
Angela Depetris
Inez, KY *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Call Center Representative/front desk
Advantage dermatology - Jacksonville, FL
Present
Manager of call center / front desk check in an out Medical Records Clerk
Big Sandy Health Care - Inez, KY
October 2020 to January 2021
Front desk check out patients took payments processed insurance verification made future appointments in IMS software scanned documents faxed an emailed answered phones Education
Certificate in Medical office
Concorde Career Institute-Jacksonville - Jacksonville, FL Skills
• Customer Service (2 years)
• Call Center (2 years)
• CSR
• Typing (10+ years)
• Preschool Experience
• Medical office experience (2 years)
• 10 key calculator (2 years)
• Computer literacy (2 years)
• Clerical experience (10+ years)
• Microsoft Outlook
• Childcare
• Teaching
• Classroom Management
• Medical Terminology
• ICD-10
• Phone Etiquette
• Experience with Children
• CPT Coding
• Medical Coding
• Medical Records (2 years)
• EMR Systems (2 years)
• Early Childhood Education
• Data Entry (10+ years)
• HIPAA
• Documentation review
• ICD-9
• Toddler Care
• Medical Scheduling (2 years)
• Medical Billing
• Epic (2 years)
• Patient Care (2 years)
• Insurance Verification (2 years)
Certifications and Licenses
National child development
Assessments
Administrative assistant/receptionist — Completed
September 2020
Using basic scheduling and organizational skills in an office setting Full results: Completed
Work style: Reliability — Completed
July 2019
Tendency to be dependable and come to work
Full results: Completed
Scheduling — Familiar
August 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Customer service — Completed
September 2020
Identifying and resolving common customer issues
Full results: Completed
Office manager — Completed
October 2020
Scheduling and budgeting
Full results: Completed
Attention to detail — Completed
January 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Customer focus & orientation — Proficient
September 2020
Responding to customer situations with sensitivity Full results: Proficient
Accounting skills: Bookkeeping — Familiar
September 2020
Calculating and determining the accuracy of financial data Full results: Familiar
Supervisory skills: Motivating & assessing employees — Completed October 2020
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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