ANDREA WATKINS

**** *** ***** **, *********, Texas, 77539, US 409-***-**** adr1oj@r.postjobfree.com Self-motivated and hardworking individual, with excellent communication skills and knowledge in Customer service with a strong work ethic and time management skills who is service-oriented.

Cash handling and management

Exceptional time management skills

Customer-oriented

Motivated team player

Organization

Skilled problem solver

High School

Texas City High School Texas City, TX

Warehouse Associate March, 2022 to Present

Amazon HOU8 Fresno, TX

Drove forklifts and other transportation vehicles to and from target locations to move merchandise. Picked and prepared high quantities of shipments per day in a large scale warehouse environment. Manually lifted materials on a regular basis.

Worked around moving machinery in a safe manner.

Moved products of all sizes with overhead cranes, forklifts, and other equipment, consistently exceeding performance targets. Front end Team Associate February, 2022 to Present Walmart League City, Texas

Operated a cash register with accuracy for cash, check, and credit card transactions. Provided a superior customer experience by responding to customer concerns, demonstrating empathy, and quickly resolving issues. Collaborated with the sales, marketing, and management teams to develop solutions and achieve common goals. Handled all customer complaints professionally, putting customer satisfaction first. Data Entry Clerk June, 2016 to January, 2020

Express Employment Professionals Texas City, TX

Was in charge of document management, which included organizing forms, photocopying, filing records, preparing correspondence, and creating reports. Obtained scanned documents and entered them into the company's databases. Enter client information into spreadsheets and the company database so that leaders can quickly access vital client information. Digital data was compiled, sorted, and verified against source documents. Front End Team Member February, 2014 to August, 2014 Lowe's Home Improvement Texas City, TX

Stocked merchandise clearly labeling items, arranging according to size or color and preparing attractive displays. Provided a superior customer experience by responding to customer concerns, demonstrating empathy, and quickly resolving issues. Provided training to new sales associates so that they could contribute to the store's positive culture. Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Administrative Assistant August, 2012 to July, 2014 Express Employment Professionals Texas City, TX

Maintained personnel records and issued notifications of internal opportunities to assist human resources. Assisted program operations by preparing and updating documents, reports, and spreadsheets. All new hire, security, and temporary paperwork was organized by me. Managed client correspondence and communications while optimizing office functions. Center Manager September, 2008 to October, 2012

ACE Cash Express League City, TX

Was in charge of all corporate communications to ensure that information sharing initiatives were successful. Promoted a positive customer experience through day-to-day supervision and management of loan facility. In charge of daily operations at a busy loan and check cashing store. Helped with regulatory compliance by supervising all audits to ensure protocol compliance. Tabc, food handlers certifications

CERTIFICATIONS