Customer Service Support Assistant

RESUME

Name :NARMATHA A/P A.SUSILAN

I/C Number : 950***-**-****

Address : NO 12,JALAN LEMBAH 62,EMERALD RESIDENCE,BANDAR

SERI ALAM,81750 MASAI, JOHOR.

Gender : Female

Date of Birth : 24 SEPTEMBER 1995

Race : Indian

Religion : Hindu

Citizen : Malaysian

Phone Number :010*******+{WHATSAPP}

E-Mail : *****************@*****.***

Marital Status : married

PROFILE

*Dedicated medical support assistant with a proven track record of

providing superior assistance to medical personnel for the last two years

(2016- 2018).experienced in providing administrative support to health

care facilities and performing tasks such as maintaining patient records

,updating patient accounts,and handling all patient and facility

correspondence .bringing forth excellent customer service skills and an

understanding of the medical industry and important medical

terminology.

EMPLOYMENT HISTORY

MEDICAL SUPPORT ASSISTANT AT REGENCY HOSPITAL

(JB) *provided superior support to administrative and medical

personnel for the high traffic medical facility.

*handled to crection,maintenance,and tracking of over 7,000 out

patient medical records .

*provided excellent customer service to all clients and staff.

*handle all disputes andconcerns regarding medical record content.

*communication with patients and families to alleviate concerns and

inform pepole of a patient'status.

*managed database and maintained confidentiality of files and

prepared check ins and releases,follow -up appointment,labs and

exam.

WORKING EXPERIENCES

1.COMPANY: AMUS AT SINGAPORE

JOB DESCRIPTION :TECHNICIAN

REASON OF LEAVING:COMPANY RETRICHMENT

DURITION :2014{JUN}-2016{JAN}

2.COMPANY:REGENCY HOSPITAL

JOB DECRIPTION :MEDICAL SUPPORT ASSISTANT

DURITION:2016 – 2018

3.COMPANY :TOWING INTERNATIONAL SINGAPORE

JOB DESCRIPTION :ACCOUNTANT (EXPENSES)

DURITION :2018 -2019

4.COMPANY :EPS EMPIRE ENTERPRISE

JOB DESCRIPTION :ACCOUNTANT CO MANAGER

DURITION :2019 -2021

EDUCATION LEVEL

SCHOOL:SMK BANDAR SERI ALAM 1

LEVEL:SPM (SIJIL PELAJARAN MALAYSIA)

YEAR:2008-2012

RESULT:PASS

SKILLS

INFORMATION COMPUTER TECHNOLOGY:-

Experienced in MS Office application such as MS Word, Excel and Power

Point.

Internet Application.

LANGUAGES:-

Able Write English, and Malay and Tamil.

Able to speak in English, Tamil, and Malay.

PERSONAL QUALITIES

Excellent communication and implement plans to deliver good results; good leadership qualities;

able to work independently or in a team with minimum supervision and willing to go for further

training, travel or relocate; friendly and cheerful; very intuitive and easily adaptable to new or

challenging environments; pro-active in problem solving and a team player; able to ready take

lead and carry heavy responsibility in any situation.

STRENGTHS

Discipline and Confidence.

Punctuality.

Cooperative.

Very Responsible.

Teamwork.

Able to work for extra time.

Interested to gain a much knowledge.

Interested to gain new experience

Able to work under pressure.

Self independent and fast learner.

Good in knowledge, skills and attitude.

Good analytically and initiative

complex and problem solving

judgment and decision making.

Contact this candidate