Administrative Assistant Front Desk
Resume:
V E R O N I C A L
D I X O N
*******@*****.***
Killeen, TX 76549 United States of
America
PROFESSIONAL SUMMARY
Highly motivated in office environments and focusing on delivering exceptional clerical, customer service and operational support for professionals. A well trained Administrative Assistant/Customer Service person with twenty-two years of experience and exposure to muti task duties of performance. I am a people oriented person of dedication. I am a high performing Administrative Assistance and offer extensive experience working with diverse client base and delivering exceptional results. SKILLS
Workflow optimization Data management/Entry
Organize files Set appointments
Transcribe letters Clerical support
Customer relations Networking
Multitasking Office 365
Microsoft Teams/Excel PDF emails
Typing
EXPERIENCE
Administrative Assistant III, Texas Commission On Environmental Quality, Dec 2001 Feb 2022, Austin, Texas United States
Triaged multiple tasks and competing priorities in servicing requests from senior managers.
Supported office staff by processing correspondence, documents and reports. Multi tasking was a plus.
Answered incoming calls and directed messages to correct party. Organized computer files, sensitive documents and home office supplies. Filtered incoming phone calls and emails escalating only highest priority inquiries to executive leadership. Data Entered all calls and directed to appropriate staff for documentation.
Researched executive business operations to compile information into detailed monthly reports.
Greeted visitors upon arrival and directed guests to appropriate departments. Managed scheduling and staff coverage logistics for confidential, personal concerns relaying information as intended by senior staff. Managed front desk log for incoming VD
Jun 1968
visitors and contacted staff.
EDUCATION
Executive Secretary
Nixon-Clay Business College Austin, Texas, United Sates Business Administration
St. Phillips Jr. College San Antonio, Texas, United States I only went one semester and transferred to Huston-Tillotson University. Business Administration
Huston-Tillotson University Austin, Texas, United States I only went one semester and completed that semester in June, 1966. Left college to get married military life.
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