Front Desk Customer Service

Ami Johnson

Walker, LA *****

*********@*****.***

+1-225-***-****

Work Experience

Manager

Holiday Hallmark - Baton Rouge, LA

November 2006 to March 2019

I was the only manager for the entire store.

I was responsible for interviews, training, pay roll, schedules, hire, fire, inbound/outbound calls, promoting in person/over the phone, emailing customers and vendors, online ordering, listening to my customers so that I could provide the best service for their needs. I was always known for my great customer service and my passion to help as best as I can. I’m patient and most would say I’m a peoples person. I loved my job and I really get a kick out of having happy customers!

I also set up displays, promotions, events etc. I’m also a licensed cosmetologist (20 years) so talking to people comes natural!

Manager

Education

D’Jay’s in Cosmetologist

Baton Rouge, LA

August 2011 to December 2012

Cosmetology

High school diploma or GED

Skills

• Inventory

• Inventory Management

• Microsoft Word

• Operations

• Payroll

• Scheduling

• Word

• training

• Licensed Cosmetologist

• Team Building

• retail sales

• Hair Styling

• Makeup Application

• Management

• Recruiting

• Assistant Manager Experience

• Nail Care

• POS

• Purchasing

• Human Resources

• Supervising Experience

• Strategic Planning

• Cash Handling

• Interviewing

• Front Desk

• Retail Management

• Research

• Bookkeeping

• Merchandising

• Conflict Management

• Event Planning

• Quality Assurance

• Cleaning Experience

• Employee Orientation

• Leadership

• Customer support

• Typing

• Microsoft Outlook

• Administrative Experience

• Pricing

• Operations Management

• Office Management

• Cold Calling

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