Customer Service Security Officer

JEROME E. NOWLIN

*** **** ****** ** · Cell 202-***-****

Email *************@*****.***

To utilize my Customer Service and Youth Development Skills in an environment that is making a difference in the lives of people.

EXPERIENCE

PRESENT- 2013

ERCPCP-CARE COORDINATOR

WASHINGTON, DC

Conduct intake assessments for youth committed to DYRS- help identity the most appropriate wrap around support services for youth in the community.

2003-2013

TEACHER ASSISTANT, Blair High School

WASHINGTON, DC

Responsible for monitoring students sent to detention hall, assist with assigned work. Provide updates to the Teacher, Principal, and school counselors. Also, document information in the school portal regarding daily performance while in detention.

2000- 2003

STAFFING NOW, ADMINSTRATIVE SUPPORT

WASHINGTON, DC

Provide Clerical and administrative duties to a staff of 10 people. Overall duties included providing administrative support duties to the team such as ordering supplies, external correspondence, and mailroom support.

1998-2000

TRITON SECURITY, SECURITY OFFICER

WASHINGTON, DC

Manage vehicle traffic and assisted with cashier duties at Gangplank Marina. Patrolled the marina docks and provided concierge services to the residents living in the building.

EDUCATION

1990-1992

GENERAL STUDIES, UNIVERSITY OF THE DISTRICT OF COLUMBIA

SKILLS

Customer Service Training

Microsoft Office, Excel, Word

Conflict resolution Training

Google Suite

CPR/First Aid Certification

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