Celeste Austin
Dearborn, MI *****
adr1ap@r.postjobfree.com
Bob Evans
AGM
Annual sales: $1.7-$2.0 million
. Hired as assistant, trained as agm for training store
. Transferred to 2nd location to improve food cost
. Trained staff to lower food cost from 3% plus variance to the current 1.1% variance
. Store received first bonus in three years
(Seeking advancement into next level)
12/2016-4/2018 Five Guys Burgers Southfield, MI General Manager
Annual sales: $1.5 -$2.0 million
. Hired on as General Manager
. Managed at 2 locations supervising 20+ employees and 4 managers
. Utilized as a training GM for MITs
. Maintained food cost at .5%, performed regular inventories keeping par levels low
. Increased sales $$K per week, improved locations performance thru LSM
. Developed employees to management
(Seeking growth and development)
6/2012 – 12/2016 Checkers Drive-In Restaurants Westland, MI
Training General Manager
Annual sales: $1.2 - $1.6 million
• Hired on as Manager, promoted to GM after 6 months
• Managed at 4 locations supervising 20+ employees and 2 managers
• Utilized as a Training GM for MITs for other locations for this franchisee with 10 locations
• Turned around 3 under performing locations in 3 years
• Reduced food costs from a 3% variance to .5%, performed regular inventory keeping par levels low
• Increased sales $6K per week, improved location's performance thru LSM
• Developed several employees to management
• Currently returning 26% profit to bottom line
(Reason seeking: security issues, lack of growth)
2/2008 - 5/2012 Subway Sandwich Shops MI & AZ
Training General Manager
Annual sales: $800K - $1.2 million
• Hired on as GM in Michigan
• Relocated to AZ, hired on as Training GM with another Franchisee
• Managed at 2 locations, transferred to highest volume location in Phoenix area
• Improved sanitation, developed staff to management, trained new MITS for new locations
• Reduced inventory, par levels, and reduced food costs back to goal
• Oversee daily operations, Staffing, Training & Developing, P&L, Food Safety, Build sales, Customer service, New product roll out, Reviews, Time goals, Control labor, Ordering & budgeting, Banking
• Relocated back to Michigan in 2011 and re- hired on as GM with another MI Subway Franchisee
(Reason left: resigned for Checkers opportunity)
Other Experience & Education
8/2006 - 2/2008, Server, Ram's Horn, Dearborn, Michigan
3/2003 - 8/2006, Training GM, Burger King, MI
4/2000 - 3/2003, Training GM, Wendy's International, MI
9/1990 - 4/2000 Manager, Rams Horn, Allen Park, MI
Wayne County Community College, Taylor, MI
Servsafe Certified