Customer Service

Professional Summary

Skills

Experience

RENEA MCCLINTOCK

**** ****** **, ******, ** 79549 (H) 325-***-**** ************@*****.*** Judgment and Decision Making:

Daily judgment calls on Safety and

Customer Service issues.

Monitoring: Monitor drivers and

station volumes to assure accurate

measurement practices being

utilized.

Instructing: Conduct New Hire

Orientation, Rollover prevention, API

measurements, Safe work practices,

Smith Driver Training, H2S training.

Troubleshooting: Find discrepancies in

station volumes.

Coordination: Coordinate and

dispatch loads in a timely manner to

ensure outstanding customer service.

Lead trucking coordinator 04/2018 to 01/2019

Sunoco Logistics Partners L.P. – Snyder, TX

crude trucking operations Scheduling, perform safety meetings. Keep up to date on current DOT regulations and changes. Routine truck maintenance and repairs.

Lease hazard assessments, Tank strapping.

First responder spills and incidents.

Identify lease site hazards.

Annual H2S training and fit test.

Change out intermecs, pumps and totalizers on Lact units, Witness meter provings, Work sample pots and write sales tickets, Loss and Gain reports. Witness for pipeline sales tickets.

Perform station inspections.

Perform truck inspections.

Conduct new hire orientation.

Conduct interviews and hire new drivers.

Inspect timesheet and paperwork before approving.

Crude transport driver.

Area Supervisor 04/2015 to 10/2015

Sunoco Logistics Partners L.P. – Snyder, TX

Supervise 19 trucks and 36 drivers and 4 unload stations in Midland/ Garden city area. Scheduling, perform safety meetings.

Keep up to date on current DOT regulations and changes. Routine truck maintenance and repairs.

Lease hazard assessments, Tank strapping.

First responder spills and incidents.

Identify lease site hazards.

Annual H2S training and fit test.

Change out intermecs, pumps and totalizers on Lact units, Witness meter provings, Work sample pots and write sales tickets, Loss and Gain reports. Witness for pipeline sales tickets.

Perform station inspections.

Perform truck inspections.

Conduct new hire orientation.

Conduct interviews and hire new drivers.

Inspect timesheet and paperwork before approving.

Spirit meter Loss/Gain.

Cover area spanning from Scurry County to Reeves and Pecos Counties. 10/2008 to 04/2015

Crude transport driver, Driver Trainer, TOPF certified trainer, Smith System Driver Trainer Sunoco Logistics Partners L.P. – Snyder, TX

Sunoco Logistics Crude transport and,.

Gauging and working oil to meet API standards.

Calculate quantity and quality of oil in battery.

Keep up to date on current DOT regulations and changes. Area supervisor relief, Coaching drivers.

Dispatching drivers.

Routine truck maintenance and repairs.

Lease hazard assessments, Tank strapping.

First responder spills and incidents.

Identify lease site hazards.

Annual H2S training and fit test.

Change out intermecs, pumps and totalizers on Lact units, Witness meter provings, Work sample pots and write sales tickets, Loss and Gain reports. Witness for pipeline sales tickets.

Perform station inspections.

Perform truck inspections.

Conduct new hire orientation.

Personal Information

Education

Conduct interviews for new drivers.

Incident prevention team member.

Previously, Incident prevention team chair person. Warehouse/Phone Sales Rep 10/2005 to 06/2008

New Enough Motorcycle Leathers

Shipping & receiving products, Customer service, Shipping & receiving Freight, Warehouse organization, Inventory, Stock control, Invoicing, Sales, Order processing and preparation, Processing of returns Reason For Leaving: Moved to Snyder. Deli Clerk/Hot bar Cook 05/2000 to 10/2005

United Supermarkets

Customer service, Quality control, Food preparation, Orders & receiving, Organization and sanitation of area to comply with Health Dept. Regulations.

Reason For Leaving: Layoff 1997-2000 Pinkies Liquor Store Deli Manager: Customer service, Inventory, Inventory control, Quality control, Orders, Receiving, Scheduling, Food preparation, Daily supervision and organization of employees. Organization and sanitation of area to comply with Health Dept.Regulations: Reason for leaving: Store closed A little about myself.

I am a hard worker and always give 110%.

I have strong work ethics and believe in doing the job right the first time. Deli Clerk/Hot-bar Cook 09/2008

Central Tech truck driving institute Oct.

2008: Drumright, Ok.

June 2008 United Supermarkets - Snyder, Tx., Customer service, Quality control, Food preparation, Orders & Receiving, Organization and sanitation of area to comply with Health Dept.

Regulations.

Reason For Leaving: Went to work for Sunoco Logistics. I work great with a team or independently and I am a self starter. CDL: Oct 2008

Central Technology Center - Drumright, OK

GPA 4.0.

GED: May 1993

Lubbock High School - Lubbock, TX

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