Package Handler Customer Service

Simranpal Singh

+647-***-**** ***************@*****.***

Date: 28 June, 2022

Dear: HR Manager,

Please accept my cover letter and résumé as an application for my interest in this company as a worker.

I am a proud graduate from St. Lawrence college with a diploma in General Business. Some of my courses include; Accounting, Business Communications, Business Mathematics, Marketing, Project Management and Advanced Excel. My recent education has helped me become acclimated with the Canadian labor force and enhanced my technical attributes.

Currently, I have work experience as a Security Guard. My work experience has helped me become more focused, independent and most importantly achievement oriented. I consider my patience, punctuality and positive attitude to be my strongest attributes. My goal is to always improve myself so I can become more efficient, reliable and dependable.

In final, I do look forward to hearing from you with regards to booking an interview. Please feel free to contact me at the aforementioned contact information. Thank you for taking the time to process my application.

Yours Sincerely,

Simranpal Singh

Enclosure

Simranpal Singh

+647-***-**** ***************@*****.***

EXPERIENCE

Titanium Security

Concierge September 2021 – November 2021

• Dealt with emergency situations such fire alarms, flood respond

• Made appointments of clients with the manager

• Logged in parcels into computer, online booking of amenities

• Provided security to the building

Brr logistics

Team leader January 2021– September 2021

• Take care of Shipping and receiving

• Lead more than 30 employees

• Maintenance and docking responsibilities

• Provided excellent service to company

SCI logistics

Picking and packing December 2022 – present

• UPS- US, Canada Post, package handler

• Picking orders and packing

• Labelling and sorting

• Shipping and receiving

• Replenishment

D4 Logistics

Dispatch April 2022 – present

• Tracking and tracing drivers

• Updating customer regarding delivery and pickups

• Updating fleet trips

• Communicating with drivers regarding pickup and deliveries

• Handling breakdown calls

EDUCATION

St. Lawrence College

General Business September 2020 – April 2022

• Completed courses in Accounting, Business Communication, Business Mathematics, Marketing, Professional Selling, Organisational Behaviour and Professional Effectiveness, career development, computer application fundamentals, professional effectiveness, managerial accounting, advanced excel, and more.

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SKILLS AND ABILITIES

Communication

• I am fluent in English (reading, writing, speaking and listening)

• I am fluent in Punjabi (reading, writing, speaking and listening)

• I am fluent in Hindi (reading, writing, speaking and listening) Customer Service Oriented

• Able to handle hostile situations

• Able to handle customers in a cogent and diligent manner Software

• Any CCTV Software

• Avaal (dispatch)

• Telnet

• Microsoft Office

• Excel

• Outlook

• PowerPoint

• Word

HOBBIES & INTEREST

• Reading

• Watching subculture films

• Traveling

• Technology

• Sports

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