Over ** years managerial experience with exemplary skills in Sales, BizDev, and Marketing
Strategy. Nimble, discreet, and dependable in all aspects of small business operations and
management. My job is to make your job seamless.
Work History
2019 - present Marketing and Website Consultant
Utilized strong interpersonal and communications skills to serve clients
Redesigned and streamlined web pages
Conceived and published blog posts in client's voice
Accomplished 100% projects on-time and on-budget
2017 - 2019 Director of Marketing and Client Services
The Diffusion Group, Plano, TX
Guided and integrated work flow and policies during company acquisition
Supervised outside analysts' reports, timelines, and webinars
Directed final website design, including content and SEO
Compiled client wish-lists to direct study direction and focus
2007 - 2017 Marketing Operations Manager
The Diffusion Group, Plano, TX
90% client retention by structuring and developing member programs
27% increase in client base from targeted marketing campaigns
Directed logistics for workshops to increase client and brand recognition
Creatde and developed social media presence
Edited and proofed reports, presentations, and studies
Formatted budget to eliminate debt and ensure a debt-free company
2005 - 2007 Marketing Coordinator
The Diffusion Group
Evolved marketing database to over 10K, an increase of 80%
Maintained and optimized vendor and outside analysts relationships
Developed and trained team on new platforms and CRMs
1998 - 2004 Manager and Troubleshooter
Big Dog Sportswear, Santa Monica, CA
Top fundraiser company-wide for internal non-profit of children/animal
advocacies
Multiple 100% Secret Shop scores, signifying exemplary customer service
and product knowledge
Traveled throughout region as troubleshooter to resolve staff, theft, managerial,
other issues
Achievements
Collin County Big Sister of the Year
Mentoring young girls is its own reward. This was icing on the cake! I was
chosen from a pool of over 1000 candidates.
Japan residency
I moved to Japan on a whim, knowing only three words (I learned more on the
plane.) In 7 years, I started three businesses, acted in movies and commercials,
taught English to children, and graduated a 2yr intensive Japanese language
school. I also studied karate and ikebana. It was an amazing and brave
adventure.
TDG's growth
TDG was simply 2 men with a vision when I joined the team. They had big ideas,
but no roadmap to implementation. I structured business practices that allowed
us to become a $1M revenue consultancy in a few short years. Today, TDG is a
well-respected firm regularly quoted in WSJ, USAToday, and more.