Customer Service Care Associate

Professional Summary

Able to learn new tasks quickly and proficiently. Represent the establishment with friendly, professional demeanor at all times. Dedicated to providing quality care and compasReliable with an Academic Associate of Science Degree in Diagnostic Medical Sonography and background in volunteer work. Acknowledgment of the importance of time management and work efficiency. Overall, passionate about health and education.

Skills

●Bilingual.

●Skilled in customer service and public relations.

●Strong adaptability and teamwork ethic.

●Excellent time management and multitasking skills.

●Proven in critical thinking, judgment and decision making.

●Showcases active learning and listening.

Experience

TJMAXX

Peoria, Arizona

September 2021-current

●Associate and assist customers making sure to give the best customer service while also receiving surveys

●Basic math while handling money

●Interpersonal communication

●Loss prevention techniques

●Written and verbal communication

●Basic (PC) computer knowledge

●Attention to detail

●Accumulated sales ensuring to reach the required numbers for the day

●Ensured cleanliness of workspace in each department assigned in

●Ensured cleanliness of back room by moving all merchandise to their designated area on sales floor

Sun Radiology Externship: Glendale, Arizona

January 2021 - May 2021

●Competent in ACR and SDMS protocols for B-Mode and Doppler

●Basic Life Support Certified (BLS), American Heart Association

●Perform scans with confidence of craft on patients that are referred from physicians for both cursory and comprehensive scans

●Demonstrate compassion for the patient's comfort with drive to deliver excellence.Patient care, ethics and professionalism

●Efficiently and effectively manage an organized patient tracking system to ensure that each patient needing a scan is followed up on appropriately

●Manage the relationship with the radiologist with high integrity, ensuring excellent clinical outcomes

●Appropriately note all comprehensive scans, and send to radiologist for review.

●Ensure that radiologist review is returned to provider, and provider integrates the results

PetSmart: Pet Care Associate Scottsdale, Arizona

June 2017 - November 2017

●Able to multitask in an accurate and timely manner.

●Associate and assist customers.

●Provide a well-friendly environment.

●Fill out required forms to the department and customers.

●Ensure safety is a priority.

●Collect customer feedback to ensure future changes exceed customer satisfaction goals.

Education

West Coast Ultrasound Institute Phoenix, Arizona

Associates DMS: Ultrasound Technician January 2017-May 2021

Accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC)

Grand Canyon University Phoenix, Arizona

Health Care Administration January 2016-December 2016

Independence High School Phoenix, Arizona

High School Diploma May 2015

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