Computer Technician Great Bay
Resume:
DAMIEN O. GIBSON
Henrico Va 23231
H: 540-***-**** C: 757-***-**** **********@*****.***
PROFILE
Experienced professional with over 13 years of proficient troubleshooting networks, and computers. Adept in dependability, independent judgment, decision-making abilities in establishing technical standards. Proactive, with a team-oriented attitude possessing strong analytical and interpersonal skills coupled with excellent written and oral communication skills. Currently possesing an active Secret Security Clearance with SSBI.
Core Competencies
Cisco 2600, 2960G,3560G,3750,3750X switches Cisco 5520 ASA firewalls Enterasys C4,C5 switches
●Technical Support & Troubleshooting TCP/IP Subnetting EIGRP,OSPF ●Configure LAN/WAN ●HPNA Juniper Infoblox Cisco Prime Netsight ●VLANS ●VTP ●STP ● CDP Great Bay●VERITAS backup exec ●Microsoft server 2003 (standard) ●Active directory ●Retina network scanner
Solarwinds ●Windows XP,7 Wireshark Remedy ●ESXi VMware Vsphere client
PROFESSIONAL EXPERIENCE
CDL CLASS A
HAZMAT
TANKERS
DOUBLES/TRIPLES
TWIC CARD
6 months experience
Teksynap Corp - Hampton, Va
01/2020 - Present
Network Engineer
Perform analysis, design, and installation of local and wide area networks; and analysis and installation of communications systems. Design and modify engineering documentation, network configurations and topologies, X.25, TCP/IP, frame relay, bridges, and routers. General experience includes increasing responsibilities in technical management.
•Organizes and directs network installations on site surveys.
•Assesses and documents current site network configurations.
•Directs and leads preparation of engineering plans and site installation technical design packages.
•Develops installation schedules.
•Mobilizes network installation team.
•Directs and leads preparation of drawings documenting configuration changes at each site.
•Prepares site installation and test reports.
•Coordinates post-installation operations and maintenance support.
Knight Federal Solutions - Suffolk, VA 07/2019 – Present
Network Engineer
Solving issues to include, developing innovative solutions to technical problems to ensure the stability and integrity of JTEN services. Additionally, providing direct support to the warfighter training events with hands on COMMS establishment, monitoring and troubleshooting of a worldwide network of Juniper and Cisco routers, switches and ancillary equipment. Working closely with the customers of our network in order to identify potential issues and perform complex troubleshooting for routing IP switching and local area network (LAN) and wide area network (WAN) protocols.
•Ensure network connectivity of all servers, workstations, telephony equipment, and other network appliances
• Maintain and administer computer networks and related computing environments including systems software, applications software, hardware, and configurations
• Configure networks to ensure their smooth and reliable operation for fulfilling JTEN objectives and processes
•Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems
•Monitor network performance to determine if adjustments need to be made
•Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records
• Collaborate with Exercise Planners
• Track and escalate incidents when needed
•Ensure all issues are logged and documented
•Quickly and professionally asses issues, and take steps to resolve
TekSynap Corp – Norfolk, VA 08/2017 – 08/2019
Network Engineer
Support LAN functions by providing my professional skills and expertise in telecom engineering and operational support of current and new technologies to LAN.
•Analyze and develop telecommunications networks supporting wide range of capabilities, including voie, data, video and/or wireless.
•Monitor network utilizing Netsight and Solarwinds.
•Troubleshoot network issues and outges, using various network tools.
•Update ACLs to grant myself access to outlying sites to assist in troubleshooting issues.
•Practice basic and advanced IOS command line commands to troublshoot network devices.
•Operation and maintenance of government network infrastructure, classified and unclassified.
•Exercise expertise with Cisco 2960G,3460G,3750, and 3760X switches, and Cisco switches.
•Upgrade Cisco and Enterasys IOS to be in accordance of DISA requirements.
•Configure Cisco and Enterasys switches for VOIP phone deployment
•Configure Cisco VG202 for fax line configuration.
•Monitor and operate Cisco Prime in conjuction with Cisco access points
•Create and assign VLANs on Cisco and Enterasys switches for various devices on network.
Sumaria Inc – Hampton, VA 05/2017 – 08/2017
Infrastructure Network Engineer
Provide assistance and oversight for on-site systems architecture, analysis, design, and engineering support services for unclassified and classified communications networks regarding routing and switching through Remedy ticketing system.
•Provides expertise in the operations and maintenance of the AFIN boundary devices, vulnerability management systems, and end point protection.
•When so assigned, supports the ESUs directory services, messaging, collaboration, and monitoring activities.
•Responsible for defining and analyzing system requirements and developing specifications.
•Engineering studies and client/server or Internet/intranet applications, messaging, systems engineering, systems integration, network monitoring and infrastructure support.
•Monitor and respond to hardware, software, and network problems which may require work on complex problems where analysis of situation requires in-depth evaluation of various factors.
•Troubleshoot network hardware, software, firmware and configuration issues, and document findings in a Network Health Assessment Report.
•Provide analysis of network configurations against industry best practices.
American Systems – Stafford, VA 10/2016 – 05/2017
Network Engineer
Work within a team of software engineers engaged in system and software development, ensuring seamless integration with network in a large enterprise
•Configure, maintain and develop local and wide are networks, mostly in CISCO and Microsoft
•Assist other staff with analysis, evaluation, and the preparation of recommendations for systems improvements, optimization, development, and/or maintenance efforts
•Configuration of ASA 5520 Cisco Security appliances to adapt with ASDM software monitoring
•Configuration of Cisco switches and routers to customer requests
•Investigate and implement solutions for problems with network connections and wireless communications
•Install, configure, customize, and document network upgrades
•Research, design, and develop network systems by application of principles and techniques of network engineering
•Maintain current knowledge of relevant wired and wireless network technology as assigned, and participate in special projects as required
American Systems - Quantico, VA 09/2015 – 10/2016
Electronics Technical Analyst
Performed a wide range of technical examinations and analyses required to successfully exploit improvised electro-magnetic components and devices submitted.
Key Contributions
•Analyze electronic circuits and create schematics using engineering enhancements to determine functionality. Identify electronic components visually and researh manufacturer information.
•Utilized reverse-engineering techniques to analyze electronic circuits and schematics to determine functionality.
•Identify electronic components visually, conduct research and provide information.
•Analyze recovered electronic components including switching circuits and power sources.
•Perform exploitation and reverse-engineering on improvised electro-magnetic circuit boards and develop device characterization.
•Capture, characterize and identify improvised electro-magnetic devices electrical/electronic RF receiver, transmitter
•Modules, and circuit board characteristics, operating frequencies and power.
Lockheed Martin - Norfolk, VA 12/2011 – 06/2015
System Administrator
Main objectives are as follows, System Administrator for Integrated Shipboard Network System (ISNS) with COMPOSE application software, global command and control system (GCCS-M) and computer network defense-operating system environment (CND-OSE.)
Key Contributions
•Active Directory Setup network user account/permissions, reset passwords and account unlocks.
•Create detailed user directions for profile login and password creation.
•Succesfully apply IAVA, IAVBs and comply with FAMS to the COMPOSE network in accordance with DOD Naval Networks.
•Configuration of layer 2 and layer 3 equipment
•Local Area Network (LAN) Protocols and Configuration.
•Wide Area Network (WAN) Protocols and Configuration.
•Configure and Troubleshooting on OSPF
•Troubleshooting of complex LAN/WAN infrastructure, including routing protocols EIGRP, OSPF & BGP
•Upgrading and backups of Cisco router configuration files
•Monitor and respond to hardware, software, and network problems—which may require work on complex problems where analysis of situation requires in-depth evaluation of various factors.
•Troubleshoot network hardware, software, firmware and configuration issues, and document findings in a Network Health Assessment Report.
•Perform daily differential and weekly full backups utilizing VERITAS back exec for ships servers.
•Execute monthly network vulnerability scans via RETINA, and report accordingly.
•Administered USQ-153 server racks and over 20 workstations, both NIPR and SIPR.
•Completed satisfactory rebuild of CND-OSE system, earning a role as a go-to team mate for issues residing in the system throughout our program.
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Three Oaks Elementary School - Virginia Beach, VA 06/2007 - 09/2007
Computer Technician (Internship)
Directly supervised in the maintenance and software applications of workstations and laptops. Upgraded wireless laptop cart with security patches in accordance of Microsoft. Conducted inventory for hardware and software products. Efficient and knowledgeable in computer upgrade and maintenance, computer peripherals and Windows operating systems. Practiced role of desktop support.
Key Contributions
•Assisted with software deployment.
•Performed computer maintenance and upgrades on various workstations, and wireless carts.
•Performed LAN and WAN services security and basic troubleshooting.
EDUCATION & CREDENTIALS
Associates of Applied Science A.A.S in Computer Electronics Technology, 10/2007
Concentration in Computer Electronics Engineering Technology
ECPI College of Technology - Norfolk, VA
Certifications
CCNA Routing and Switching 08/2016
Securty + 09/2016
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