CHARLENE CLOUD
**** ******** ***** *** 910-***-****
Raleigh, NC 27610 Email: *.*******@*****.***
PROFILE
Highly skilled and accomplished professional with experience and expertise in supply chain management in support of global military operations. 5 Point Veteran, 10 Point Disabled Veteran and 100% disabled status.
COMPETENCIES
Strategic Planning
Process Improvements
Project Management
Change Management
Internal Controls
Inventory Forecasting
Goal Setting/KPIs
Cross-Functional Communication
Team Collaboration
Continuous Quality Improvement
WORK/MILITARY EXPERIENCE
FAYETTEVILLE TAX PROFESSIONALS, Fayetteville, NC 1/14 – Present
DATA ENTRY/CUSTOMER SERVICE
Perform data entry of all tax information.
Focus on detail, accuracy and data integrity.
Operate in a fast-paced and deadline-driven environment.
UNITED STATES AIR FORCE 7/00 – 5/14
SUPPLY TECHNICIAN, Supply Management 10/05 – 5/14
Established collaborative working partnerships with military units.
Aligned all supply chain activities with strategic objectives.
Maintained inventories and replenishment levels.
Researched and obtained substitute parts if needed.
Prioritized procurement based upon immediate needs.
Streamlined workflows and processes.
Identified and capitalized on opportunities to achieve continuous quality improvement.
Served as a catalyst for positive change and new ideas.
SUPPLY CHAIN TECHNICIAN, Supply Management (ART) 5/10 – 5/11
Established goals and Key Performance Indicators (KPIs).
Compared performance versus goals.
Used analytics as a baseline for performance excellence.
SUPPLY TECHNICIAN 7/00 – 10/05
Communicated with multiple military units.
Obtained unit forecasts and parts to supply aircraft maintenance and repairs.
Ordered and resupplied inventory to support flying missions.
Reviewed maintenance schedules and work orders to ensure availability of parts.
EDUCATION
CAMPBELL UNIVERSITY, Ft. Bragg, NC
Completed 30 Credit Hours
CRESTWOOD HIGH SCHOOL, Sumter, SC
Graduate
COMPUTER SKILLS
Microsoft Office