Customer Representative Service 2 or 3

JESSI MARTINEZ

**** * **** *****, *******, KS, **216• 316-***-**** • *****.********@*****.***

Skilled in conducting tests, evaluating compliance, and completing detailed inspections. Dedicated to learning, growing, and succeeding in [Industry]. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Problem resolution

Customer service

Alarm and Fire equipment

High School Diploma - 1992

Wichita Heights High School - Wichita, KS

Account creation and testing - February, 2014 to Present ADT Security Services - Wichita, KS

Create account for burglary and or fire systems for commercial Customer Representative - February, 2014 to Present Security Solutions-ADT Authorized Dealer - Wichita, KS Provide excellent Customer service

Store Manager - September, 2006 to June, 2013

Leeker's Family Foods - Wichita, KS

Customer service, cash checks, bill pay, lottery, Bookkeeping

Stock health and beauty

Manage front end cashiers and sackers approx. 15 employees Manage point-of-sale systems, focusing on accuracy and efficiency. Generated repeat business through excellent customer service. Counted cash drawers and made bank deposits

Built a new store from the ground up by hiring and training a capable team. I'm establishing a loyal customer base.

Was in charge of employee scheduling in order to guide operations and ensure adequate staffing during peak periods. Customer Service Representative III

MONITORING REPRESENTATIVE III

Professional Summary

Skills

Education

Work History

Accomplishments

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