Baseball Coach Customer Service

Howard L. Leake, Jr.

**** **** **** ***. **** ~ Houston, Tx 77064 ~ 980-***-****~ **********@*****.***

CAREER OVERVIEW

In my 10 years of experience as a Fire Alarm Installation Technician, Roofing Inspector and Education Professional, I have mastered practical skills while developing strong working relationships. I am a highly detailed customer service professional, motivated to maintain customer satisfaction and contribute to company success.

I am currently seeking a position as a Property Claims Adjuster. I am proactive and customer focused, with the ability to maintain a positive attitude and calm demeanor under stress. I am very meticulous, dependable, flexible and have strong multi-tasking abilities. I have experience in installing systems, roofing inspections and analyzing work orders.

EDUCATION

Bachelor of Science 2010 – Langston University- Langston, OK

Associate of Arts Degree in Liberal Studies 2005 – Hill College - Hillsboro, TX

PROFESSIONAL EXPERIENCE

Wardlaw Claims Services – Waco, Tx

Aug 2021 – Aug 2022

Independent Desk Adjuster/ Claims Adjuster

Experience in claims adjusting for property and auto

Scheduled call times to speak with clients, insureds and contractors

Reviewed supplements

Processed payments

Licensed in Texas and Minnesota with Louisiana and Arizona pending approval.

Branch Staffing Firm – Cedar Hill, TX March 2016 – Present

Roofing Inspector/Sales

Experience with and ability to use a ladder

Roof inspections

Managed schedule to meet with customers in a timely manner

Accurately documented the system with customer sales

Built trust and educated customers

Submitted proposals and contract documents on a timely basis

ISPS (Installation Services Partners Plus) – San Antonio, TX July 2015 – March 2016

Fire Alarm Technician/Assistant Panel Programmer

Wired circuits in commercial buildings according to blueprint

Fire alarm device and system installation

Performed routine schedule maintenance on existing systems

Set ladders, scaffolds and hoists in place for taking supplies to roofs for inspections

Repaired wiring, equipment and machinery

Met company production goals

Tested all newly installed fire alarms

School of Excellence in Education/Saenz Jr. High – San Antonio, TX Academic School Years 2012-2015

Career Portals Teacher/Coach

Created daily lesson plans and projects for students within Career Portal

Employed diverse techniques to promote active learning including individualized instruction, problem solving assignments, and small-group work. Exercised flexibility in the classroom while addressing students’ needs through special accommodations.

Held various coaching positions such as: Head Varsity Boys Basketball Coach, Assistant Varsity Football Coach, Assistant Varsity Baseball Coach and Assistant Varsity Track Coach

Advisor for 2015 High School Senior Class

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