Heather Miller
Hard Worker
Sartell, MN *****
************@*****.***
After many years of being a Stay At Home mother, i wanted to get back into the work force and got a job as a Pharmacy Technician. Due to unforeseen medical issues i had to resign and am looking for a remote job working from home.
Authorized to work in the US for any employer
Work Experience
Certified Pharmacy Technician
Coborn's Riverside - Sartell, MN
August 2020 to February 2022
I was a Pharmacy Technician and my duties included( but not limited to;) A. Reading Prescriptions, filling with correct medicine and documenting on computer B. Take and process customer orders
C. Proficiently use Computer to maintain records according to HIPPA D. receive daily Pharmacy order filled at central, Filled orders from and bag customer orders and shelf OTC
E. Interact with customer base, via computer, Drive thru, telephone and walk up. F. Problem shoot any issues that arise with medications, customers, and/or insurance Customer Service Supervisor
ValueVision - Eden Prairie, MN
October 1996 to August 1997
1. Supervised team and correct customer issues, through Agent or customer via Computer, on the telephone or in person
2. Took orders, tracked orders and processed returns on computer program 3. All aspects of team interaction, (they usually consisted or 3-9 people,) including progress reports and conduct reviews
Education
Pharmacy Technician school- Online in Pharmacy Technician Coborn's - Saint Cloud, MN
August 2020 to February 2022
Bachelor of Arts, Summa Cum Laude in Child Psychology Kaplan Institute - Davenport, IA
2009 to 2013
Undergrad studies in Child Development
U of Minnesota, Minneapolis Campus - Sartell, MN
September 1990 to November 2005
N/A/ in Child Psychology
University of Georgia - Athens, GA
September 1993 to March 1994
Skills
• Pharmacy Technician Experience (1 year)
• Insurance Verification
• HIPAA
• Medical Terminology
• Epic
• Typing
• Supervising Experience
• Patient Care
• Data Entry
• Medical Scheduling
• Order Entry
• Clinical Pharmacy Experience
• Communication skills
• Customer service
Certifications and Licenses
Certified Pharmacy Technician (CPhT)
November 2021 to December 2022
Yearly renewal
Pharmacy Technician License
Assessments
Medical terminology — Familiar
June 2022
Understanding and using medical terminology
Full results: Familiar
Workplace safety — Proficient
June 2022
Using safe practices at work
Full results: Proficient
Customer focus & orientation — Highly Proficient
June 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Attention to detail — Proficient
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.