Gail Walker

** ******* **** ****

Wethersfield, CT 06109

860-***-****

adr0tv@r.postjobfree.com

Professional Profile

Pursuing position as administrative assistant. Outstanding ability identifying workflow problems, modernizing standard operating procedures and solving, research and analytical skills. Extremely creditable with families. Effective presenter in formal and informal settings. Reliable, self-motivated and recognized as a team player.

Strengths Include

CPR Communication Computerized Billing Appointment Scheduling Filing Microsoft Suite

Problem Solving

Professional Experience

SB Custom Creations

Customer Service Representative 2019-2022

Handled all incoming calls.

Placed orders for customers.

Inventory ordered supplies

Billing

First Congregational Child Development Center Bloomfield, CT

Qualified Food Operator 2014- 2019

Prepared food for entire school, prepared monthly menus

Prepared monthly menus

Inventory

Interacted with outside vendors for food supplies to stay within budget

Meet and greet parents at the door

Communicate with parents any notices, reminders about their child or school

CareCentrix Hartford, CT

Call Center Representative 2013-2014

Authorizations

Handled all calls for Cigna customers

Supplied customers with necessary needs, home care durable medical equipment etc.

Community Health Services, INC., Hartford, CT

Referral Coordinator 2006-2013

Schedule appointments for patients for outbound specialty clinics for cardiology, endocrinology, X-rays and MRIs

Communicate with insurance companies for prior authorizations

Consult with doctors regarding patient care

Retrieve reports from doctors outside of CHS

Retrieve lab work, X-rays and MRI reports

Train employees

Arrange transportation for patients

Medical Assistant/ PCA 2005-2006

Escorted patients to exam room and assistant in deterring medical problems

Took vital signs, blood pressure, blood sugar, weight, pulse, respiration,

Properly documented results in medical record

Assisted with patients flow throughout the health center

Prepared exam rooms and instruments for examination and testing

Stocked supplies in exam rooms

Sterilized instruments

Checked appointment schedule

Back up for receptionist

Label and maintained proper storage for specimens and tests

Delivered test and obtain results

Completed laboratory requisitions

Ensured that lab reports, x-rays and other information were in patients chart prior to their visit

Assisted providers and nurses with procedures and treatments as directed

Other Professional Experiences

UCONN Health Center Farmington, CT

Medical Assistant Volunteer 2005-2005

Patient preparation

Vital signs

Finger sticks for diabetic patients

General office work

EKG’s assist providers and nurses with procedures

Issued outpatient material

Assisted in applications and patient instruction

Scheduled patients for testing procedures

Education

The Sawyer School, Hartford, CT

Medical Assistant Graduated, Certificate 2005

Achievements

Silver Certificate in Dean Vaughn Medical Terminology

Certificate for Honor Roll

Perfect Attendance Awards

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