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Patient Services Staff Nurse

Location:
Milwaukee, WI
Salary:
120,000
Posted:
August 05, 2022

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Resume:

PRIYANKA MAREDDY

**** ********* ***** *****, ** *0124 847-***-**** adr0rf@r.postjobfree.com

NURSING LEADER

Healthcare professional with 11 years of nursing and management experience in emergency room, home health care, and nursing home settings. Excellent rapport with patients, physicians, staff, and colleagues. Recognized for patient advocacy, creating inter-disciplinary relationships, building communication, encouraging positive staff morale, motivation, and commitment for all team members. A problem-solving leader who implements decisions that adapt well to change and organizational goals. Motivated by challenge and works well under pressure. Committed to the provision of high-quality healthcare. Bilingual in English and Hindi.

PROFESSIONAL EXPERIENCE

NorthShore University Hospital, Glenbrook, Glenview, IL Jan 2020- Current

Nurse Recruiter

Full cycle recruitment

Developing, facilitating, and implementing all phases of the recruitment process

Collaborating with department managers to identify and draft detailed and accurate job descriptions and hiring criteria

Identifying and implementing efficient and effective recruiting methods and strategies based on the available positions, industry standards, and the needs of the organization

Assisting with the interview process, attending and conducting interviews with hiring managers and other key stakeholders

Collaborating with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details

Ensuring compliance with federal, state, and local employment laws and regulations, and company policies

Initiating on-boarding activities

UNIVERSITY OF CHICAGO MEDICINE, Chicago, IL 2013 – Jan 2020

A not-for-profit academic medical health system based on the campus of the University of Chicago in Hyde Park, and with hospitals, outpatient clinics and physician practices.

Patient Care Manager, Supplemental and Ambulatory Float Pool, 2016 – Jan 2020

Responsibility and accountability with the Care Center Clinical and Medical Directors for planning, organizing and directing of all activities related to patient-centered care, deescalating patient concerns, collaborating with variety of departments (physicians, social workers, food service, dietician, etc.) to develop the best care and outcome for the patient. Fostering nursing excellence and the retention and recruitment of staff on a designated unit in the care center.

Key Accomplishments:

-Increase patient experience by 26% on 4 units that are staffed by my float team.

- Identify issues, present strategies and act as a change agent to resolve unit and patient care issues.

-individualize each patient based on their disease process (transplant, diabetic, heart failure, surgical, dialysis, pain management)- assist with care planning, discharge, collaboration with physicians, social workers, case management and structure a plan for a positive outcome.

-Partnered with other departments/units for collaboration for adequate staffing and deliver safe patient care (knowing the appropriate skill set to provide care).

- Facilitate open communication between patients, families and members of the patient care team and multidisciplinary team concerning the individual patients' plan of care or critical path.

-Daily rounding on patients and families

- Problem solving/deescalating situations/service recovery

-Maintain an open network of communication among staff members, care center and sector leadership, and other health care professionals and departments

Increased employee engagement in float department by 1.25 points over 3 year period

Assist in the development, implementation, and monitoring of the department’s budget of 1.7 million dollars.

Schedule and maintain staffing levels for 156 direct reports.

Increased FTE and retention of staff by 60% in the three-year period.

Decreased agency usage by 40% in the hospital

Implemented standards/polices for the team

-Created floating guidelines for 6 specialties – ICU, Medical/Surgical, Pediatrics, Women’ Care, Nursing assistants.

Contribute to the Patient Care Services by offering constructive suggestions for change and participating in the planning, implementation, and evaluation of new and existing programs.

-Assisted with opening 2 new medical Surgical, 2 Intensive Care Units/transitioning 60 patients safely/educating staff

-Member of the Shared Governance Committee

-MD/Nurse Communication Committee

-Acuity Committee Since 2017- Includes Union interaction

Participate in the planning and evaluation of educational programs and ensures staff participation.

-Took part of Magnet designation for FY 2018

Develop, implement, and evaluate the unit-based orientation program for new employees.

Assure that all staff is provided the opportunity to attend mandatory educational programs, in-services, and competency days per JCAHO regulations.

-Audits charts- restraints/falls/Sepsis protocol/strokes

-Assisted with decrease patient falls by 50%

Collaborate with the Patient Services Support Center/Academy Continuing Education Committee to plan, implement and evaluate nursing education activities.

Assistant Patient Care Manager, Supplemental and Ambulatory Float Pool, 2015 – 2016

Planned and evaluated educational programs.

Assured compliance with JCAHO regulations for mandatory continuing education.

Over-saw the operations and patient flow of Care Center on her/his respective shift.

Completed daily or shift specific quality audits (Pharmacy, Quality measures, Falls).

Identified issues and utilized strategies to resolve patient care issues.

Assisted in identifying issues to be examined, collected and analyzed data, and reported to QI committee and staff.

Collaborated with the PCMs on effecting change in-patient care delivery and operations based on research, quality and improvement findings.

Assisted with organizing community heart screening with American Association- over 150 blood pressure/blood sugar screening done.

Staff Nurse, Level 2 Emergency Department, UOC, Chicago 2013 – 2015

Provided rapid assessment and treatment to patients in initial phase of illness/trauma/life-threatening situations.

Documented/charted in EPIC.

Assisted in Code blues and rapid responses in hospital; assessed, intervened and stabilized in variety of trauma and illnesses with decisive action.

Recognized critical vital signs and acted accordingly.

ER Skills included: Inserting IVs, obtaining lab samples, wound cleaning and dressing, administering medications, maintaining proper supplies/medical equipment in all assigned rooms, inserting Foley catheters, NG-tubes.

Educated others about health and safety.

Provide a Care Home Health, Schaumburg, IL 2013-2014

Collaborated with patients, families – post discharge from nursing homes, hospitals- who were eligible for home care

Provided customized care that was approved by insurance/cost effective/ time sensitive

Managed care- based on discharge orders

Provided wound care treatments/education

Provided education for heart failure patients- weight manager/diet/fluid restrictions

Worked with elderly population- education on taking medication adequately

PART-TIME/OTHER WORK EXPERIENCE

NORTHSHORE UNIVERSITY HOSPITAL GLENBROOK, Glenview, IL 2012 – 2015

Staff Nurse, Full Time, 2012 – 2015; Part Time, November 2015

PROVIDE A CARE HOME HEALTH, Schaumburg, IL 2013 – 2014

Staff Nurse, RN-BSN

NORTHSHORE UNIVERSITY HOSPITAL, Skokie, IL 2010 – 2012

Staff Nurse, RN-BSN, Surgical/Orthopedic Telemetry Unit

THREE CROWNS PARK, Evanston, IL 2010 – 2012

Staff Nurse, RN-BSN

MILITARY SERVICE

UNITED STATES NAVY, Norfolk, VA 2002 – 2006

Hospital Corpsman

Honorable Discharge, 2006

EDUCATION

Master of Business Administration, Benedictine University, Lisle, IL, 2015

Master of Science in Nursing, Administration & Leadership, Benedictine University, Lisle, IL, 2013

Bachelor of Science in Nursing, Minor in Psychology, Chicago State University, Chicago, IL, 2010

LICENSURE / CERTIFICATIONS

Registered Professional Nurse, State of Illinois, #041-386264 (active)

Basic Life Support (BLS)

Advanced Cardiovascular Life Support (ACLS)

Pediatric Advanced Life Support (PALS)

Trauma Nursing Core Course (TNCC)

TECHNICAL SKILLS

Microsoft Office: Word, PowerPoint, Excel, Access, and Outlook

EPIC

Membership

Since 2016- AONE: American Organization of Nurse Executives

2018: NOTICE Group- Women of Color Resource Group at UOC- Chair for Professional Development/Co-Chair Personal Development



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