ROSA CONTRERAS

P.O Box ****** Pacoima, Ca *****- 818-***-****

OBJECTIVE

To obtain a challenging and rewarding position as a certified phlebotomy technician. Offering excellent customer service and communication skills. Enjoy working with patients and sensitive to their needs.

EXPERIENCE

Quest Diagnostics, Inc

Group Lead-Supervisor Assistant – July 25, 2021 to current

Assist employees with their needs, manage 24 employees while we didn’t have a supervisor, do payroll, answer any concern a client has and/or patient, order supplies for 6 patient service centers, do monthly audits, scheduling, cover phlebotomists when needed, data entry, competencies on employees, train new employees and re-train when necessary and do monthly tasks.

Floater Phlebotomist – June 2009 - July 2021

Cover patient service center, help employees with Dr’s orders when necessary, check supply for expiration dates, answer phone calls, data entry, venipuncture 30-40 patients a day, enter Dr’s orders in computer system, process specimens to be sent to the main lab for testing, maintain a low waiting time for patients

Patient Service Rep – April 2006 - May 2009

Venipuncture, data entry, answer phone calls, order supply for office, maintain a neat work area, draw blood from adult and children

Huntington Hospital

Per Diem Phlebotomist – June 2016 - August 2020

Draw blood in patient rooms about 30-40 a day, worked when needed AM, PM or grave yard shifts, volunteered to work when short staffed and in some occasions double shifts

Diagnostics Laboratory

Mobile Phlebotomist April 2005 – February 2016

Worked as my second job going to senior and nursing homes to draw blood in the San Fernando Valley and deliver specimens to the main lab in Burbank, Ca

Noble Community Medical

Medical Assistant September 2003 – March 2005

Front office duties - scheduling, answering high volume of calls, fax prescriptions to pharmacy, verify insurance eligibility, filling charts and entering authorizations

Back office duties – vital signs, EKG, dip stick urine, draw blood, order supplies, autoclave, injections and hemoglobin and hematocrit check

EDUCATION

C & S health services - April 2006 – CPT 1 certification

Bryman College – April 2003 – Medical Assistant

Sylmar High School – June 2002 - High School Diploma

AWARDS AND ACKNOWLEDGEMENTS

You delivered that big presentation to rave reviews. Don’t be shy about it now! This is the place to show how well you work and play with others.

Are you president of your fraternity or sorority, head of the condo board, or a team lead for your favorite charity? You’re a natural leader–tell it like it is!

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