Office Assistant, billing and coding, full Revenue cycle

Akeila Hernandez

Cell: 720-***-**** Email: ***************@*****.***

SUMMARY OF QUALIFICATIONS:

I have excellent skills in creating internal and external partnerships, chart documentation and third-party reimbursements. Effective communicator who exhibits leadership and the ability to complete projects in a timely manner.

DEVELOPED STRENGHTHS IN:

HIPPA and OSHA rules and regulations

EMR software and system

Meditech

Medisoft

Valco

ICD-9

ICD-10

CPT Codes

DRG Grouping Software

Scantron Imaging software

Internet

Medical Terminology

MS Word

MS Excel

EXPERIENCE

Billing and Coding

Gathered statistics and reports for unbilled accounts to expedite accounts to payable

Reviewed Medical Records for appropriate documentation to ensure optimum reimbursement Scanned hundreds of charts to outsource coding company for Inpatient accounts

Coded Outpatient charts, same day surgery, and query Physician for further documentation Complied with internal and external partnerships requests for payable diagnoses

Performed general administrative duties

Certified Nursing Assistant

Provided excellent patient care under direct Supervisor of Nursing staff for long term, short term, and rehabilitation

Maintained careful, accurate, confidential medical records

Provided patient care for day to day living activities, safety, and self-esteem

Customer Service and Billing Representative

Provided great customer service through one- call resolution by listening to dissatisfied customers, identified their problems and implemented a solution that retained valued customers

Maintained a positive and professional rapport with co-workers and customers

Recorded details of customer transactions, interactions, inquires, complaints, comments, and billing information

Work History

Contract work – 2021-present

Behavioral health biller/coder – contract work – 2018-2021

Operations Manager – two separate individual behavioral counselors – 2016-2018

Caring Heart Counseling – Office Assistant – 2015-2016

Great Plains Regional Medical Center – Coder – 2012-2014

EDUCATION

Billing and Coding

Penn Foster

Denver, CO

09/2013-Present

CNA

Illinois Vocational Program

Decatur, IL

08/2011-01/2012

Medical Assistant

Emily Griffith Opportunity School

Denver, CO

2004

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