Customer Service Manager Assistant
Resume:
MAYRA ALMAZAN
HOUSTON, TX *7072
************@*****.***
Career Objectives
Seeking a Customer Service/Warehouse position where I can utilize my customer service skills and strong organizational skills.
Summary of Qualifications
Customer service oriented individual with 7 years of experience in customer service and 2 years and 5 months of experience as a receptionist. Proficient in Microsoft Office and familiar with Quickbooks. Fluent in spoken and written English and Spanish.
Work History
Houston Foam Plastics
Administrative Assistant Feb. 2019- Dec. 2021
Handled all production orders and ensured they were being completed in a timely manner. Shipping and receiving for all orders that required shipping. Placed orders for all material needed for production. Answered all incoming calls and emails for the department. Maintained log for warehouse inventory. Updated Customer Service on status of production orders and shipment status.
South Atlantic Services
Checker Feb. 2017- Oct. 2019
Ensure product is accurate for shipping in a timely manner. Check in merchandise and match purchase orders with delivery. Help maintain both shipping and receiving logs. Preparing and completing warehouse orders for delivery or pickup according to schedule. Receive and inspect non effective product. Attached identification labels to products for company inventory system (DEACOM). Trained all new incoming hires.
Allied Home Warranty
Customer Service Rep. Feb. 2012 – Jan. 2017
Resolve client's issue, answer questions regarding plans/contracts, help in choosing best plan for the home, assist Realtors with entering new homeowners’ contract, place work orders for home maintenance. Explain fees that needed to be paid for maintenance work. Retain clients to continue with plan that best fit their needs. Netbrands Inc./Spurts, Stafford, Texas
Customer Service/ Manager Assistant Aug 16, 2011 - Feb 12, 2012 Assist clients over the phone by taking and placing orders from online purchases, also following up with return merchandise, inventory and assist my manager with some of her duties. Keep track with orders and make sure they are being shipped in timely manner and in warehouse managing inventory. Loyola Chiropractic and Rehab Clinic, HOUSTON, Texas Receptionist Jun 12, 2008 - Dec 17, 2011
Greet patients, answer the telephone, schedule appointments, prepare patients for treatment, type patients narratives and prepare bills for insurance companies.
Bill Heard Chevrolet, Houston, Texas
Customer Service Rep. Sep 01, 2005 - Aug 01, 2007
Support the sales team, ensuring all sales and service objectives were met. Input customer's information into company’s database. Follow up with customer and make sure their experience was satisfactory. Education
University of High School, Houston, Texas
High School Diploma/ GED
MAYRA ALMAZAN
11534 SANDS POINT DR
HOUSTON, TX 77072
************@*****.***
Computer Skills Language Skills
• Typing Speed: 30 words per minute English - Excellent ( Read, Write, Speak)
• Database Software (Oracle, Access, etc)
• Email Software (Outlook, Thunderbird, etc) Spanish - Excellent ( Read, Write, Speak)
• Internet Browser (Internet Explorer, Firefox, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc) References
Ignatious Igbokwe, Doctor
Loyola Chiropractic and Rehab Clinic
NitiMathuria Netbrands Inc. Hiring Manager and Previous manager
(855) 844- 7399 ****@******.***
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