General Manager
Resume:
DeCotta Lamon
Magnolia, AR *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
General Manager
Java Primo Magnolia - Magnolia, AR
September 2019 to Present
I started as a cook, was soon cross trained to run the front of house (cashier, customer service and retail). Once promoted to shift leader, and then general manager, I handled deposits, customer questions and/ or complaints and any and all tasks dealing with the smooth running of the cafe.
• Developed strong relations with customers and vendors on behalf of the business.
• Trained and mentored all staff
• sales and retail
Customer Service Representative and Cook
Pizza Hut - Magnolia, AR
May 2018 to August 2019
I handled table service duties, customer service, and prepared meals for customers in the kitchen. Crew Member
Sonic Drive-In - Hooks, TX
August 2016 to February 2018
I was a carhop.
Education
Two years in college, no degree yet in Psychology
Southern Arkansas University Main Campus - Magnolia, AR August 2017 to February 2019
High school diploma
Hooks High School - Hooks, TX
March 2016 to May 2017
Skills
• Customer Service Skills (4 years)
• Kitchen Management Experience
• Shift Management
• Restaurant Management
• Supervising Experience
• Retail Sales
Certifications and Licenses
ServSafe Food Handler
November 2019 to November 2022
The ServSafe Food Handler Certificate verifies basic food safety knowledge and is for individuals in food handler employee-level positions.
Groups
Member of Tau Beta Sigma
November 2017 to Present
Tau Beta Sigma is the band service sorority at SAU Magnolia.Yes, it is based around service to the college or university band program, but inspires and pushes its members to help serve on a greater scale in our communities.
Additional Information
Great customer service and money handling skills, as well as sales and retail experience. I love helping push my fellow team members to be the best that they can be.
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