Returns support specialist
Resume:
SAMANTHA JELLE
************@*****.***
Evansville Wi 53536
OBJECTIVE
I am interested in expanding my opportunities and finding a work from home job. Work/life balance is very important to me as I have recently had twins.
EXPERIENCE
Returns Support Specialist
Vortex Optics
2019-current
Entering and processing service requests, and or creating service orders, and rush orders into SAP for repair departments
Entering Confirmations into SAP
Opening mail
Evals-determining whether or not product can be refurbished
Created PPSLs
Data entry for completing RMA returned to stock and or follow up sales orders
Fulfill our sound repairs as well as inbound repairs
Warranty fulfillment orders
Receiving parts into our SAP software system
Order fulfillment assistant
Vortex optics
2018/2019
Fulfilling any orders coming through day to day efficiently, familiar with most if not all products in Vortex warehouse, conforming and good movements done in SAP, help control inventory, help replenish the pick isles, able to pack and ship out orders if needed. Etc.
Assistant Manager
Vortex Optics
2016-2018
Quality control, Repairs, Inventory, Assisting manager, manage department when needed, paperwork in Excel, Microsoft, SAP, Etc.
Manager
Klinke Cleaners
2007/2016
Managed plant, opening and closing duties, hiring, terminations, paperwork, supervising 3 or more employees, cleaning duties, customer service,Inventory, quality control, etc.
Order filler/Packer/QA
Lands End
2009/2011
Picking and packing orders, working close with other departments to prevent mistakes and future problems, inventory, returns, order forms, troubleshooting, quality control,, etc.
EDUCATION
US Career institute
2014 / 2016
Medical coding and billing specialist
Madison area technical college
2017
Generals
SKILLS
Work well with others
Work well unsupervised
Very people friendly
Very efficient
Strong attention to detail
Strong knowledge of orderfilling processes
Proficient in Excel
Fast learner
Extremely high work ethic
Proficient in SAP
Proficient in outlook
Fast worker
A drive for excelling in my work
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