Pharmacy Technician Customer Service
Resume:
TEMEKIA REEDER
Chicago, IL ***** 210-***-**** ***************@*****.***
Professional Summary
Experienced and detail-oriented Pharmacy Technician knowledgeable in all facets of pharmacy operations with 20+ years of success in preparing bulk medications and large-volume intravenous admixtures. Proficient in managing inventory, performing supply audits and maintaining meticulous records. Committed to upholding highest standards of quality control. Strong interpersonal and multitasking abilities. Prepared to bring more talent and well- versed experience to a growing pharmacy
Skills
● Drug inventory control
● Pyxis system
● Pharmacy operations
● Aseptic techniques
● Counting and pouring expertise
● Medication compounding expert
● Hospital and retail pharmacy professional
● Preparing bulk medications
● Ordering and stocking medications
● Intravenous admixture preparation
● Manual and automated medication
dispensing
Work History
Registered Certified Pharmacy Technician
5/2022 to Current RPH on the Go/Soliant
● Maintained proper drug storage procedures, registries, and records for controlled drugs.
● Adhered to regulatory guidelines for workplace safety and customer confidentiality.
● Maintained clean and organized pharmacy shelving and work areas.
● Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
● Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
● Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Registered Certified Pharmacy Technician 08/2020 to 11/2021 US Network ~ Affiliated Oncologist – Tinley Park, IL
● Maintained clean and organized pharmacy shelving and work areas.
● Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
● Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
● Adhered to regulatory guidelines for workplace safety and customer confidentiality.
● Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
● Accurately selected, measured and combined prescription components to prepare custom orders.
● Prepare ChemoTX/Intravenous Admixtures/ Research Chemo (Active/Placebo) Admixtures.
● Corresponds w/Dr.'s /NP's to resolve therapeutic matters while serving as liason.
● Work collaboratively w/other clinical staff for best-shared compliances.
● Maintained proper drug storage procedures, registries, and records for controlled drugs.
● Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Registered Certified Pharmacy Technician 11/2019 to 03/2020 Continuum Health Care Services ~ OSF Healthcare – Peoria, IL
● Maintained proper drug storage procedures, registries, and records for controlled drugs.
● Adhered to regulatory guidelines for workplace safety and customer confidentiality.
● Maintained clean and organized pharmacy shelving and work areas.
● Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
● Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
● Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Registered Certified Pharmacy Technician 09/2019 to 11/2019 AMN Healthcare Services Inc ~ Avent Healthcare – Calhoun, GA
● Adhered to regulatory guidelines for workplace safety and customer confidentiality.
● Maintained clean and organized pharmacy shelving and work areas.
● Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
● Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
● Managed medication stocks, including conducting counts, labeling products and maintaining controls.
● Maintained proper drug storage procedures, registries, and records for controlled drugs.
Registered Certified Pharmacy Technician 04/2012 to 07/2019 Pyxis Profiling •OminiCell Profiling – San Antonio, TX
● Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
● Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
● Adhered to regulatory guidelines for workplace safety and customer confidentiality.
● Trained new technicians to provide excellent customer service which resulted in 100% higher customer satisfaction scores.
● Accurately selected, measured and combined prescription components to prepare custom orders.
● Maintained clean and organized pharmacy shelving and work areas.
Registered Certified Pharmacy Technician 07/1999 to 07/2019 Pyxis Profiling, Walgreens – San Antonio, TX
● Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
● Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
● Prepared and submitted claims to insurance companies for payment.
● Efficiently processed cash register transactions for new and refilled prescription orders.
● Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
● Maintained clean and organized pharmacy shelving and work areas.
● Adhered to regulatory guidelines for workplace safety and customer confidentiality.
● Accurately selected, measured and combined prescription components to prepare custom orders.
● Trained new technicians to provide excellent customer service which resulted in 100% higher customer satisfaction scores.
Registered Certified Pharmacy Technician 05/2016 to 01/2019 Methodist/PharmaCare Srvs – San Antonio, TX
● Reviewed and monitored patient medication files and lab data in hospital setting.
● Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
● Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
● Maintained clean and organized pharmacy shelving and work areas.
● Trained new technicians to provide excellent customer service which resulted in 100% higher customer satisfaction scores.
● Adhered to regulatory guidelines for workplace safety and customer confidentiality.
● Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
● Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Registered Certified Pharmacy Technician 11/2013 to 01/2019 Oncology San Antonio – San Antonio, TX
● Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
● Executed opening and closing duties.
● Maintained clean and organized pharmacy shelving and work areas.
● Adhered to regulatory guidelines for workplace safety and customer confidentiality.
● Prepare ChemoTX/ Intravenous Admixtures/ Research Chemo (Active/Placebo) Admixtures.
● Corresponds w/ Dr.'s/NP's to resolve therapeutic matters while serving as liaison.
Registered Certified Pharmacy Technician 02/2011 to 04/2016 Pyxis Profiling, Texas Oncology – Odessa, TX
● Maintained clean and organized pharmacy shelving and work areas.
● Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
● Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
● Adhered to regulatory guidelines for workplace safety and customer confidentiality.
● Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
● Accurately selected, measured and combined prescription components to prepare custom orders.
● Prepare ChemoTX/Intravenous Admixtures/ Research Chemo (Active/Placebo) Admixtures.
● Corresponds w/Dr.'s /NP's to resolve therapeutic matters while serving as liason.
● Work collaboratively w/other clinical staff for best-shared compliances.
Education
High School Diploma 06/1995
South Shore Community Academy - Chicago, IL
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