Data Entry Customer Service
Resume:
Gene C. Redden
**********@*****.***
Objective: To obtain an interesting position that will utilize my skills and abilities. Working in a full-time position by demonstrating my loyalty, dependability, and dedication in making a difference.
Skills and Experience:
Face to face customer service relations in Costco warehouse, to members and selling product as a Sales Advisor.
Customer service related to elections such as answer calls regarding ballots, registration, political questions, update voter information, and filled out forms for voters.
Data entry – numerical keystrokes 10,000 per minute, 30-35 words per minute.
Answering multiple-phone lines and transfer calls to the appropriate departments.
Data entry and enrolled insurance benefits for medical and dental files.
Data entry of mortgage information for new mortgage loans.
Worked in post closing dept. confirming and identifying original documents for closing.
Opened, sorted, and distributed correspondence/mail to all departments and prepared courier mail to go out at end of the day.
Operated all office machinery such as fax machines, copiers, and scanners.
Ordered, received and stocked merchandise.
Received and reviewed original loan packages for accuracy and documentation.
Posted payments through the system (Insurance).
Use computers to enter, access, retrieve and review data.
Computer experience: Microsoft Word, Outlook, Internet Explorer, and some Excel experience.
Able to work with or without supervision.
Process new hire paperwork, including background checks and fingerprinting for the Duval County School Board.
WORKING EXPERIENCE
CDS Services Sales Advisor within Costco 06-2018-Lay off Pandemic Jacksonville, FL
Self Employed Lawn Maintenance/Indoor Repair 08/2009-Current Jacksonville, FL
Dollar General Assistant Manager 03/2009-07/2009 Jacksonville, FL
Self Employed Family Care 05/2006-02/2009 Jacksonville, FL
Washington Mutual Document Specialist 10/2005-05/2006 Jacksonville, FL
Bank of America Document Specialist 04/2005-10/2005 Jacksonville, FL
Everbank New Loan Set-up 10/2002-04/2004 Jacksonville, FL
Bank of America Post Closing Specialist 09/1999-10/2002 Jacksonville, FL
School Board HR and Payroll Specialist 09/1997-09/1999 Jacksonville, FL
Education:
Whetstone High School 1982
Ohio State University Studied Behavior Science/Communications 1982-1984
References:
Blake Kotur 904-***-****
Patty Nunley 904- 465-2677
Rose Hayden 904-***-****
Phil Mattox 904-***-****
Marylou Welch 904-***-****
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