Staff Coordinator Patient

ROCHELLE SHAPIRO

**** ***** ******* ******

Tamarac, Florida 33321

954-***-**** e-mail: ***********@***.***

My objective is to utilize my professional expertise in the areas in which I am most qualified. I am highly motivated, work independently, flexible and maintain a high level of confidentiality and work ethic. I possess excellent communication skills both written and verbal.

PROFESSIONAL EXPERIENCE:

12/2017 – Present MEDICAL SECRETARY

LEONARD S. LEBOW, M.D.

Assisted as the main point of contact for visitors and patients

Assisted with scheduling, appointments, meetings.

Efficiently handled incoming/outgoing phone calls.

Verified insurance and handled copayments and deposits.

7/11/2011-5/17/2015 MEDICAL SECRETARY/TRANSCRIPTIONIST

ARNOLD S. ZAGER, M.D.

Duties included medical transcription, billing, insurance verification, scheduling appointments with patients as well as scheduling attorney appointments, depositions and trial testimony.

9/2002 – 6/2011 CENTER OF PSYCHOLOGICAL EFFECTIVENESS

PATIENT COORDINATOR

First line of contact with patients and potential clients.

Insurance verification. Schedule appointments and maintain schedules for therapists. Communication with patients,

insurance companies and other physicians both verbal and written.

9/2001-8/2020 HOME BASED MEDICAL TRANSCRIPTION

Specialties included Internal Medicine, Urology,

Orthopedics, General Surgery, and Psychiatry.

7/1/1994 – 9/2001 MEDICAL STAFF COORDINATOR

MEMORIAL HOSPITAL WEST

Duties included the credentialing process of physicians to the staff. Attended Medical Staff Meetings. Heavy interaction, written, verbal and in person with hospital personnel as well as the public. Maintained on call schedules for the Emergency Department.

EDUCATION:

Graduated Far Rockaway High School, Far Rockaway, New York, 1961

Attended Brooklyn College, Brooklyn, New York, 1961 – 1964 (Evenings)

Beginning and Advanced Medical Terminology, Mount Sinai Medical Center Miami, FL, 1991

Additional information and references will be supplied upon request.

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