Operations Manager Forklift Operator
Resume:
Toye L. Bogard
****.**********@*****.***
Skills
Performance Monitoring, Project Planning, Logistics Coordination, Quality Assurance, KPI Tracking, Performance Improvement, Scheduling, Task Prioritization Employment History
Self Employed: Personal Trainer
June 2020 to Current, Memphis, TN
Operations Supervisor: First Choice Distribution Center July 2018 to June 2020, Memphis, TN
● Trained loaders on proper loading and placement of inventory on freight trucks to speed delivery times.
● Prepared all freight delivery trucks paperwork for nightly deliveries.
● Managed nightly deliveries to all region stores within a 25 mile radius.
● Quickly unloaded all customer freight, managed customer relations and all document processing.
● Supervised warehouse staff and daily activities
● Maintained reporting on warehouse productivities
● Ensured basic maintenance standards and compliance with health and safety regulations
● Ensured that all company policies and procedures are being followed Self Employed: Personal Trainer
June 2015 to July 2018, Memphis, TN
Production Control Manager: (Night Shift) McKesson Corporation April 2012 to May 2015, Olive Branch, MS
● Oversaw the production process, drawing up production schedules to meet ship departures.
● Reviewed workers' performance to ensure that each associate is performing with excellence.
● Identified training needs and coaching opportunities for all associates.
● Implemented quality-control programs that will make the operation run with a good process flow.
● Released daily orders to the production floor in a timely manner.
● Monitored picking efficiency and made adjustments in order to meet all truck dispatch times. Operations Supervisor: Netflix, Inc.
December 2009 to February 2012, Memphis, TN
● Staffed day and night warehouse crews including pullers, loaders, and receiving personnel.
● Hired and trained all new employees for appropriate shifts.
● Directly oversaw all dock departure times.
● Communicated Companies SOP's daily with selected associates as a refresher.
● Maintained and promoted an OSHA compliance environment.
● Conducted all performance reviews annually with hourly associates. Operations Manager: Sears Logistic Services, Inc.
February 2007 to October 2009, Olive Branch, MS
● Supervised everyday working of department operating processes and increased efficiency of workers for various growth oriented programs.
● Analyze and identify all performance related issues and ensure appropriate steps to prevent loss.
● Prepared regular reports, performed audits on various operations and evaluated processes as per business requirements.
● Analyze and ensure better results to fulfill all business requirements.
● Supervised and coached (14) supervisors on a daily basis. Operations Manager: nexAir, LLC.
January 2006 to February 2007, Memphis, TN
● Scheduled all warehouse employees for three shifts.
● Distributed daily workload to ensure all Departments complete work on time.
● Worked directly with sales staff to determine pricing points.
● Directly supervised inventory of the DC.
● Worked with the Purchasing Department and Accounts Receivable Department.
● Scheduled upkeep and maintenance of facility and trucks.. Education
B.S. Business Administration 2013
Union University Jackson, TN
www.uu.edu
Additional Skills/activities
Microsoft Office, Quickbooks
SAP, WMS, Red Prairie, DCPM, RF Scan Gun, ISO9000
ForkLift Operator, CPR & First Aid Trained
Community Involvement
Kappa Alpha Psi Fraternity, Inc. Past Grand Board Member Founder of Fit Nation, Inc. 501c3
www.wearefitnation.com
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