Csr Customer Service
Resume:
Stephanie Shayeb 602-***-**** *** West Windsor Ave, Phoenix, Arizona, 85007
*********@*****.***
Brief SUMMARY
Effective communicator that provides understanding and assistance for clients with detailed and precise notations.
EDUCATION
Summit High School, Phoenix, Arizona August 2013 - May 2017 Phoenix community college August 2018-2021
●WORK EXPERIENCE
Leslies pool supply (service department rep).
Inbound/outbound calls, appointment scheduling. General info 2/2/2021- January 2022
●PECKHAM- PASSPORT AGENCY
● INFO PASSPORT AGENT
1/2/19-2020
Fraud Specialist Agent, Wells Fargo Banking, Phoenix, Arizona December 2019-2020
● Inbound/Outbound Calls
● Customer Service
● Resolve Issues
Immigration Services (receptionist)
Phoenix, Arizona November 2018 - December 2020 ● Prepare product or service reports by collecting and analyzing customer information ● Provide accurate, valid and complete information by using the right methods/tools
Receptionist, duke photography, Phoenix, Arizona January 2018 - October 2018 ● Handling queries and complaints via phone, email and general correspondence. ● Greeting all visitors. Game Floor Technician, Peter Piper Pizza, Phoenix, Arizona September 2017 -December 2017 ● Responsible for maintaining and repairing machines/games
● Helped maintain cleanliness of the facility (general sanitation) Cashier,Walmart, Phoenix, Arizona May 2017 - September 2017 ● Verify ash drawer to verify correct amount and to ensure there is adequate change ● Received payments via cash, debit/credit card
● Issued receipts, credits, change as needed
● Greet all clientele
● Maintained clean work area at all times
● Provide reassurance and encouragement during sporting events and during training Cashier, KFC Kentucky Fried Chicken, Phoenix, Arizona January 2017 - March 2017
● Ran drive thru and front of store
● Counted and documented the cash at opening/closing for store metrics
● Responsible for cleaning indoor and outdoor of the facility Nordstrom inc.
● responsibilities
Maintain floor cleanup
Manager registering
●floor associate/Counted and documented the cash at opening/closing for store metrics.
●Daisies daycare centre
(Midnight daycare) parents that work nightshi s.
Cleaning/changing
feeding newborn every 2 hours
June 2016-jan 2018.
December 2021-January 2021
CERTIFICATIONS & SKILLS
CSR agent certification
Food Handlers Card
Microso Word, Excel, Powerpoint
Point of Sales System
REFERENCES
Josephine Shayeb, Mentor, 602-***-****
,Christina Chayeb, Employer at Immigration Services,
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