Customer Service Dock Supervisor

KOSHA COOPER

E-mail: **********@*****.*** - Phone: 773-***-****

**** *. *** ****, ******, Illinois 60402

EXPERIENCE

January 2014 - Present AlliedUniversal Security Services Chicago, Ill

Site Security Supervisor*-Lincoln Park 2550 N Lakeview

Luxury Residential Property

Customer Service

Issuing key fobs and access cards to residents

Exterior and Interior building and garage patrols

Staff Scheduling and staff parking assignments and charts

Weekly management reports and daily entry contractors logs

Management and Mentoring of 6 security officers

Scheduling resident and contractor deliveries

Log in receive, store and delivery luggage and mail

Schedule party’s and dinner reservations

August 2013-January 2014 AlliedUniversal Security Services Chicago, Ill

Dock Supervisor-Lincoln Park 2550 N Lakeview

Luxury Residential Property

Customer Service

Issuing key fobs and access cards to residents

Exterior and Interior building and garage patrols

Staff Scheduling and staff parking assignments and charts

Weekly management reports and daily entry logs

Scheduling resident and contractor deliveries

July 2012-August 2013 AlliedUniversal Security Services Chicago, Ill

Security Officer-Lincoln Park 2550 N Lakeview

Luxury Residential Property

Customer Service

Issuing key fobs and access cards to residents and contractors

Exterior and Interior building garage patrols

Weekly management reports and daily entry contractor logs

May 2010-July2012 AlliedUniversal Security Services Chicago, Ill

Security Officer-500 N. Michigan, Chicago, Ill

Customer Service

Telephone etiquette answering

Signing in and signing out visitors and contractors

Exterior and Interior building patrols

February 2006 - May 2011 Paperweight Inc. Chicago, Illinois

Assistant Retail Manager

Customer Service

Inventory of clothing merchandise

Monitoring a staff of 15 to 20

Cash and credit transactions

Nightly cash and credit deposit’s

EDUCATION

September 2003 - June 2005 Robert Morris College Chicago, Ill

Medical Assistant

Maintain all logs and required checks of medications

Assembling patient charts and scheduling appointments

Give instructions to patients as instructed by physician or physician’s

Assistant

Take telephone messages and provide feedback to physicians and

patients

September 1994 - June 1997 Westinghouse High school Chicago, Illinois

High School Diploma

Food Service Certificate

SKILLS

Proficient in Microsoft Word and Excel

Typing Efficient 35-40 wpm

Internet Proficient

Certification in Medical Billing and Coding

20 hours Perc card

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