Administration Manager Customer Service

Haseleso Maseru, Lesotho

+266********

**************@*****.***

**/**/****

https://www.linkedin.com/in/tiisetso-mokoma

OBJECTIVE

To secure a professional position in order to

utilize my administrative, business, marketing,

and interpersonal skills with accuracy and

efficiency while maintaining a motivated,

productive, and goal oriented environment for

the entire professional team on board while

maintaining extensive customer loyalty.

SKILLS

Microsoft Office (Word, Excel and PowerPoint)

Driver: 5 years’ experience without accident

Reception Duties

Customer Service

Interpersonal and Communication skills

Ease with Computers and Technology

Multitasking and Time Management

Office Management

Scheduling and Calendar Management

Document and File Management.

ADDITIONAL INFORMATION

Short-term goal: to own a business

Open to relocation at own expenses

INTERESTS

Sports: Football

Volunteer at Non-Profit Organisation

LANGUAGES

English: Fluent

Sesotho: Fluent

RESUME

EXPERIENCE

Company: Ministry of Labour and Employment-Lesotho Position: Assistant Administration Officer

Department: Administration

Duration: 5 Months

Main Tasks performed:

Handled basic office duties by answering and routing phone calls, responding to emails and maintaining employee, financial and Client records.

Facilitated interdepartmental communications and interactions between internal and external parties.

Recorded, compiled and distributed minutes of meetings.

Managed transport local and international for staff and the Minister.

Processed documents, Memos and reports.

Maintained digital databases, physical files and area logs.

Created and revised systems and procedures by analysing operating practices.

.

EDUCATION

2017 Limkokwing University of Creative Technology

Lesotho

Associate Degree in Business Management

Complete

2011 Leribe High School

Lesotho

High School Diploma

Grade 12

Complete

REFERENCES

Ms. Rose Kaibe - Assistant Administration Officer

Ministry of Labour and Employment-Lesotho

*********@*****.*** +266********

Ms. Leonia Ramataboe- Administration Manager

Ministry of Labour and Employment-Lesotho

***************@*****.*** +266********

Ms. Makhenene Harris- LEAP and Manager

Limkokwing University of Creative Technology-Lesotho *********.******@**********.**.** +266********

TIISETSO MOKOMA

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