Service Representative Customer
Resume:
Taivonnia Duplessis-Robottom
**** ******** ***** ***. **** Dallas, Tx 75206
*************@*****.***
Skills :
• Interpersonal Skills
• Trainer
• Detail Oriented
• Conflict Resolution
• Multitasker
• Proactive
• Familiar with Psychology and Legal Ethics
• Determined
• Innovative
• Confident Decision Maker
• Reporting
• Document management
• Data Analysis
• Research and Development
• Advocate for student growth and development
• Strong Interpersonal Skills
Experience:
School Site Supervisor
YMCA - Dubuque, IA
June 2015 to September 2015
• Planning and conducting activities for children from kindergarten to fifth grade program. activities that include arts and crafts, games, snack time, and physical activity.
• Mandatory Child Abuse Certification, Universal Precautions & Exposure Control Plans for Childcare
Providers Certified and, CPR certified.
Group Leader
YMCA - Dubuque, IA
June 2015 to September 2015
• Planning and conducting activities for children from kindergarten to fifth grade program. activities that include arts and crafts, games, snack time, and physical activity.
• Mandatory Child Abuse Certification, Universal Precautions & Exposure Control Plans for Childcare
Providers Certified and CPR certified.
Customer Service Representative American Customer Care - Dubuque, IA July 2014 to April 2015
• Addressed customers work orders received via telephone/email for six accounts.
• Trained four people for 6 accounts
• Checked to ensure that appropriate changes were made to resolve customers' problems.
Education
Masters of Arts in Forensic Psychology
Argosy University Online - Phoenix, AZ
2009 to 2010
Bachelor of Science in Psychology
Northwestern State University - Natchitoches, LA
May 2003 to 200
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