Quality Engineer Manager

PERSONAL PROFILE

Teresa Smith-Nickell

*** ******** ***** ***********, **, 45458

Cell Phone: - 937-***-**** E. MAIL: ******.*******@*****.***

An enthusiastic individual that is a “Go Getter” has a passion for quality and is hands on to achieve continuous improvements in a company’s quality systems.

A Quality professional that helps companies achieve ISO9000/TS16949 registration, improvements with corrective actions, root cause analysis, 5S, Process cell set-up, product development.

Maintains a customer driven focus of variability between supplier/plant operation and improved process capabilities.

A lady of the institute of quality assurance since 1990 with over twenty-eight years of experience in ISO 9000 and TS16949.

Division of – Select Tool & Die, Tube Products, DMAX, A.M.S.E.A of Dayton, Behm Quartz, Plastec Sequencing, DRS KeYAH Lockheed Martin. Include military standards, DOT Requirements

ACHIEVEMENTS

Successfully launched quality management system to include writing quality manual and procedures at government supplier which resulted in ISO9000:2008 certification

Successfully launched and run a clean room environment ISO14001:2004 to include packaging which resulted in ISO certification

Taught, wrote and managed ISO and TS16949 procedure and work instructions in the automotive and government suppliers.

CAREER HISTORY:

Kodak Receiving Inspection Supplier Quality Engineer 2014 – PRESENT

Receiving inspection -surface plate inspection, Quality plans, corrective actions,

Nonconforming data base, schedule parts at incoming, work with supplier on all

Incoming nonconforming parts, daily meeting with manufacturing engineers,

Planners, and purchasing to review and return parts to suppliers. Daily software

SAP, Lotus notes, Office-Excel, Word, Power-point, Access, Oracle

Lockheed Martin Field Quality Engineer Project Specialist– custom government 2009 – Present P/T

Mobile Military Simulator Trailer and Shelters. Lockheed Martin (Orlando Operation)

Field SQE source inspection of custom military combat simulator training shelters and

Trailers, surveys, internal audits, ATP, Plan and coordinate inspections, support SQE

Orlando group on MRB & supplier corrective action projects, support LM design in the

Field to modify drawings and submit for approval.

KeYAH International, Springfield, OH Quality Engineer of automotive fuel rails 2011 – 2011

PPAP, control plans, supervise clean room, liaison between customer & suppliers

DRS TECHNOLOGIES, Cincinnati, OH manufacturer of custom government military 2007 - 2009

Combat simulator trailers / shelters. Quality Engineer project lead for LM

Problem Solving, continuous improvement, process metric development, FMEA

GM MORAINE Plastec SEQUENCING CENTER, Moraine, OH manufacturer of the S.U.V. 2004-2007

Automotive line, Saab/Denali/GMC/Chevy Trail Blazer, Sequencing Quality Manager

Maintain GM GQTS, Managed quality staff, liaison, PPAP, APQP, FMEA, control plan

Behm Quartz, Dayton, OH Manufacturing of quartz glass computer parts 2003-2004

Quality Manager

Managed quality staff, clean room, customer & supplier support

A.M.S.E.A. of Dayton LLC. Dayton, Ohio manufacturer of metal stamping automotive 2001-2003

Components Quality Manager

Managed quality staff, new production line set up, PPAP creation and approval

Tube Products, AP Automotive, Faurecia, Franklin, Ohio manufacturer of exhaust 1995-2000

System for automotive customer GM and ford, Quality Engineer

PPAP, Control Plans, FMEA, Process flow diagrams, run @ rates, TS16949 Lead

Recommendations

“During my one year plus of working alongside Teresa at DRS, it quickly became apparent to me that she was a very experienced, hard-working, Quality focused engineer. In my opinion she will be an excellent asset to any ISO Quality Systems registrar’s staff”. Terry Dipple – FCQI, RAB-QSA Lead Auditor; ASQ-CQA; B.A.; B.S. Assoc.

Thanks to Teresa, we have our Quality Manual and Quality Operating Procedures and Forms in place to move forward with achieving our ISO Certification, which was achieved in March 2012. Buzz Clark Plant Manager, Kentucky Trailer Michigan Operations.

During Lockheed Martin’s time with Teresa, she has continuously improved and developed process metrics that provided manufacturing and inspection data. Data used to correct, update and modify the manufacturing processes and move the inspection processes to prevent nonconformances at the next assembly level. Reduced rework of assemblies, and the defect free throughput increased by 70% allowing product to be back on schedule. Improved and implemented nonconforming reporting quality system to include electronic process metrics to utilize in root cause analysis, corrective and preventative action. Incorporated attribute gauges to include gauge drawings into the process to eliminate repeat nonconformances. Worked directly with Lockheed Martin to improve processes through ECN, drawing changes, quality alerts, to improve throughput. Roger Gallimore SQE.

Qualifications, Training & Education

LM SCS annual surveyor workshop– Lockheed Martin command center Mt. Laurel NJ, Oct. 2010

Ethics training certification DOD January, 2008

TS16949 certification March 2006 GM Sequencing Center

General Motors 5S, Operating skills training 2005

ISO 9001:2000, TS16949 training 5/12, 2004.

Supervisor’s Role in administering a Drug-Free Work place 6/6, 2003 – Train the trainer course Ohio

BWC Drug Free Workplace Program 6/10, 2003

General Motors quick changeover workshop 8/30-9/2/1999

8D training AP Automotive Systems, Inc. 22-24, 1999

GD&T training AP automotive – TCI Inc. 02/11/00

AP Automotive / Faurecia General Motors NAO supplier development advance workshop 4/7/00

Internal Quality Auditing IQC – 1997

Member American society for quality – 1997

Benchmarking training AP automotive -1998

Dun & Bradstreet business Education services – 1992

Sinclair Community College-blue prints reading – 1993

Business Certificate - Dret Business College achieved 1989 by the Authority - Outstanding student honor

University Columbus Ohio Sheakley - Supervisor’s Role in administering a Drug-Free Work place

Train the trainer course Ohio BWC Drug 2003

Team member for the implementation of ISO9001:2000. In 2004, 2006, 2009.

Non Work – Related Information

Citizenship – USA

Hobbies – Genealogy, Gardening, American Home Inspection, Home Improvement

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