Alanah Samuel
Avondale, 85392, AZ
EDUCATION:
Highland Prep HS Graduated (May 2021)
Ottawa University Currently enrolled (2021)
SKILLS:
Customer Service skills over the phone & in person
Strong software skills which include Microsoft Office Suite (Such as Word, Excel & PowerPoint), Internet Explorer, Chrome, and Microsoft Outlook.
Able to work independently or as a team member.
Able to prioritize workloads and complete work in an accurate and timely manner.
Able to work in multiple functional areas simultaneously.
Able to quickly learn new skills and exercise common sense when making difficult decisions.
EXPERIENCE:
Jan 2020- June 2021 TTEC Unemployment AND BRANDY SAMUEL WORK FOR Surprise, AZ
Customer Service Representative
Take inbound calls from banking customers and answer questions regarding their accounts. Looking up information for customers to give them details such as balance, status or assist n troubleshooting issues with debit/credit cards.
May 2019 – Oct 2019 ASAP Mobile RV Service Surprise, AZ
Administrative Assistant/Customer Service Representative
Temporary position assisting in operations for the office manager. Duties
included making copies, writing up work orders, credit card charges, passing
out flyers and various duties as requested by office manager
Nov 2021- Jan 2022 UPS Goodyear, AZ
Small package handler
Seasonal position handling small packages. Making sure all of the labels are organized and sorted through to be sent to its proper place
March 2022- April 2022 Jbugs Surprise, AZ
Wearhouse handler
Product inventory and boxing throughout the company. Locating and placing product in their locations for easy sale picking.
CERTIFICATIONS
Food Handlers
Article 9
Fingerprint clearance card
CPR/ AED/First Aid certificate