JIMMY GRAY

***** ******* **. ********, **. ***** 404-***-**** adqywc@r.postjobfree.com

PCI Compliance

Over 11 years of experience in strategic abilities in PCI Compliance, training, planning, branch management, and customer service/credit collections

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite and other applications/systems.

Fast learner within the environment.

Key Skills

Wireshark

Teambuilding & Supervision

Staff Development & Training

Project Coordinator

OSI model troubleshooting

Help Desk

A+ environments

Self Assessment Questionnaires (SAQ)

Familiar with the EMV transitions

LanDesk/Ivanti (administration)

Switch Configurations

Qualys (Vulnerability Scanning)

(6C) Government Security Clearance

Netscan (User)

Server Administration

Windows/Virtual Machine Environments

Packet Capturing

Network Security

Analyzing the information security environment

Security Consulting

Virtual Machines

Archer RSA (User)

Router Troubleshooting

Data Migration

Meraki Dashboard (User)

Tanium (User)

CIS Security Suite Benchmarks (user)

TCP/IP Troubleshooting

OSI Model troubleshooting

Expense Reduction

Network+

Salesforce (User)

HIPPA Compliance

Risk Assessments

Report on Compliance (ROC)

Vulnerability Scanning

PCI Compliance/PCI DSS

Network Analyst

VPN Troubleshooting

AKiPS (API)

Nessus/Tenable SC (User)

Experience

Capital Staffing Solutions/Fiserv, Marietta, Ga. (November 2020 to March 2022

Compliance Engineer/Unified Vulnerability Management Team (UVM)

Exercise great attention to detail with respect to managing hardening baseline for OS and network devices

Perform auditing scans and assessments on requested vulnerable devices in Business As Usual (BAU) and Federal Department of Education (FDE) environments

Reviewed reports for devices vulnerable in each environment and made policy proper changes and audit editing related to baseline for OS and network devices

Focused on security hardening baselines for operating systems, databases and network devices, baseline development, reporting on configuration drift, data management, configuration audits and working with engineering to ensure full lifecycle processes are followed from build to production.

Create/improve Configuration Management (CM) processes related to hardening standards.

Supported the management and control of configurations and baselines, ensuring complete traceability of changes through a documented change management process.

(6C) Government Security Clearance for FDE environments

Synergis/IHG, Alpharetta, Ga. (May 2017 to April 2020)

Network Analyst/Security Compliance Manager May 2017 to April 2020

Worked directly with external Project Managers to ensure connectivity between the hotel and vendor.

Responsible for leading multiple network projects for the benefit of all IHG hotels.

Responsible for creating documentation for all IHG stakeholders as best practice for the hotels network infrastructure

Responsible for troubleshooting LAN/WAN connectivity for all IHG sites. Troubleshooting included switches, computers, routers, and firewalls.

Responsible for ensuring LAN connectivity when testing external vendors for the IHG lab environment which included the implementation of VMware servers. (Cisco Infrastructure environment)

Provided technical assistance and consultative guidance to a portfolio of 50 – 250 hotels in the U.S. regarding PCI-DSS compliance

Responsible for contacting hotels, guiding hotels through compliance analysis, and providing technical assistance for resolving hotel computer problems related to improving PCI-DSS standards

Responsible for assisting hotels with all aspects of security compliance

Provides whitelisting and administrative assistance ( Landesk/Ivanti) at the request of hotels from General Managers and/or IT Delegates for selected files needed with approved MD-5 hashes

Oversee a 5 person offshore team of consultants assisting hotel General Managers for assistance with PCI Compliance Self Assessment Questionnaires (SAQs)

Create and submit remediation plans to hotel General Managers and/or IT Delegates based on the results of the SAQs according to the PCI Council’s guidelines

Create hardware and software configurations in order to improve the functionality of a network system

Serve as point-of-contact for small to hotels for all of their IT-related needs.

Provide excellent customer support via remote control tools, VPN, phone and email support, onsite dispatch when necessary.

Configuring and supporting LAN/WAN, internet systems, computer desktop and mobile devices.

Recommending replacement or improvement network and system equipment.

Performing necessary network maintenance and support.

Diagnosing hardware and software failures and remediate identified problems.

Identifying failures and providing break-fixes.

Installing and configuring new hardware and software.

CONTROLSCAN INC. Alpharetta, Ga. (July 2009 to May 2017)

PCI Compliance Analyst/Project Coordinator March 2015 to April 2017

Senior Compliance Coordinator/Team Lead January 2014 to March 2015

Channel Support Specialist II October 2010 to January 2014

Channel Support Specialist I July 2009 to October 2010

Coordinated/documented QSA projects as assigned for PCI Compliance

Assisted with new internal product for troubleshooting and errors before production

Subject matter expert for Controlscan Practices and PCI Compliance standards

Ensure performance of team’s met outlined SLA’s

Allocate projects and tasks to the team based on individuals’ skill set

Coordinate and conducted communication for VIP merchants with Program Managers.

Evaluated the true strength of merchant’s network defenses to secure credit card processing.

Identified a hacker’s primary attack vector for data security breaches.

Primary point of contact for merchant support issues

Assisted merchants with completing Self Assessment Questionnaires (SAQ’s) provided by the PCI Council to assure they maintained a secure environment.

Worked with other team leads to build camaraderie and streamline processes

Provided comprehensive reports, outlining the steps taken, vulnerabilities found and remediation recommendations to avoid the exploitation of identified risks found.

Advised of compliance of the Payment Card Industry Data Security Standard (PCI

DSS)

Handled all VIP calls for consulting and PCI DSS solutions.

Support ad-hoc duties as assigned

Education& Training

COLUMBUS STATE UNIVERSITY Columbus, Ga.

1996

Computer Science

BARNEY FLETCHER (School of Real Estate)

2005

Certified appraiser

ROYAL PALMS LLC Alpharetta, Ga.

2012

Master Mason Royal Palms 3A (Background Investigator)

References

Available up request

Contact this candidate