NORA CHAPA

**** *. *** **** *** Pharr, TX ***** 956-***-**** adqytj@r.postjobfree.com

Objective: Seeking a full-time position while being able to grow within the company. EXPERIENCE

MediForce DME 2021-Present

Schecheduler/Office Clerk

Schedule appointments,process purchase orders for the Veterans Affair Association, dispense DME equipment, verify insurance and process orders for DME equipment and diabetic shoes. Juan Ramirez Tailor (family-owned business) 2017-2020 Assistant Edinburg, TX

● Help arrange meetings for customers. Translate order specifications for clients who do not speak Spanish. Created a new letterhead to improve the business, which increased clients. Improved professional appearance and overall impression of business which increased customers. Created the billing receipt for each client which provided improved tracking of clients and readily provided contact information to customers in the event that problems arose.

LeFleur Transportation 2017

Billing Clerk Edinburg, TX

● Greeted customers through the phone. Answered billing questions that customers asked about. Handled the billing for Medicaid/ Medicare for the transportation that customers received. Treated each client and the providers with respect. Community Action 2011

Dental Office Clerk Alice, TX

● Greeted patients with a smile. Created appointments through the phone and when patients did walk-ins and when it was recommended by the dentist. Kept constant connection with my co-workers and boss. Maintained inventory and supplies on a daily basis. Billed Medicaid, CHIPS, and Private Insurances for dental check- ups and procedures. R&D Personnel 2009

Receptionist McAllen, TX

● Greeted potential clients with a smile. Handled incoming calls and transferred to various departments. Maintained a clean and presentable receptionist desk. Assisted Office Manager with quarterly vehicle sales reports.

Kelly Services 2006

Data Entry Clerk McAllen, TX

● Constant communication with my managers. Generated reports for higher management. Entered data and processed returns for UPS. Accepted difficult tasks. EDUCATION

South Texas Vocational Tech: 720 hrs

GPA: 3.69

South Texas Community College: 30 Hours

GPA: 3.25

CERTIFICATIONS

South Texas Vocational Tech: Medical Administrative Assistant Tech (10/2019-5/2020) SACMDA: Computer Business System (4/2006-2/2007)

SKILLS

Bilingual: English and Spanish

Familiar with Microsoft Word, Excel and SimChart for Medical Office. Familiar with HIPAA guidelines and regulations.

Familiar with CPT and ICD-10 Manuals and TruCode medical coding software.

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