Data Entry Service Representative

Barbara Evans

**** ***** **** ** ****** Apt #*

Phenix City, AL 36869

**********@*****.***

Phone: 706-***-****

To join an interactive organization that offers me a constructive workplace for communicating

and interacting with customers and people

Work Experience

Alabama Mentor

Opelika Al

September 2020-Present

Office Administrative Assistance:

Key in weekly report concerning clients informations. Answer phone.Keep a monthly reports of each clients billing by

using a spead sheet.Weekly billing reports,which must be sent in weekly.Gather all new clients paperwork to make a new chart.

Keep a record of all charts that must be sent to storage after a peroid of time.Maintain all chart to ensure all information is update.

Assist the Program Director with other office duties that has been assigned.Run errands.Keep office clean at all time.

Order office supplies.I also have the knowledge of Faxs machine.Muti-phone lines,Copy machine.I also have the pleasure of using Microsoft program.Filing,Paying the company bills online.

Paraprofessional

PhenixCity

February 2018-January 2019

East Alabama Mental Health :Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage Assist in bus loading and unloading,Bathrooms,Eating food etc.Use computers, audio-visual aids, and other equipment and materials to supplement presentations Type, file, and duplicate materials.

Supervisor

Allied Universal Security

Phenixcity, Al.

June 2018-December 2018 :As Site Supervisor, I Performed the following tasks: Oversees,Interviewing Candidates,

Manage/Maintain all personnel actions within work place.Manage/Maintain personnel records,Manage/ Maintain all data entry input progress for final decisions,Performed good customers.Manage all training/ crossed training for new hire employee's/civilians within the job site.Manage all Leaves and task on a daily basis,Checking all Identification cards entering and exiting building;Provided on the job training,Review jobs performance.Manager/Maintain time and attendance cards.Instructs staff on rules and guidelines/policies according to Allied Universal Security as called upon as needed.Investigate,and follow up on all occurrences reports by initials,and sign off.

New Horizon

Columbus, GA

September 2016-June 2017

Client Support Professional :Check to ensure that appropriate changes were made to Resolve Customer's problems,

maintain records of customer Interactions or Transactions documents, Recording details of

Inquiries, Complaints, And take actions, as necessary.

directed unresolved customer grievances to designated departments for further investigation.

Completes contract forms, prepare change of address records, or issue service discontinuance

orders, using computers.

Atlanta Falcons Physical Therapy Center :Interview patients or their representatives to identify problems relating to care.Direct patients to appropriate health care services or resources.Additional explaining policies, procedures, or services to patients using medical or administrative knowledgeAnalyze patients’ abilities to pay

to determine charges on a sliding scale,Maintain all patientsmedical records, and information confidential.I insured that the facility ran with normal operations while manager was out or on vacation.

HPRC

Columbus, GA

October 2005-October 2014

Patient Service Representative:Schedule appointments, verify insurance, data entry, and order

Register patients daily

Maintain records of customer interactions or transactions, recording details of inquiries,

complaints, or comments, as well as actions taken

Determine charges for services requested, collect deposits or payments, or arrange for billing

Education

High School Diploma or Equivalent, General Studies

Chavala High School

Seale, AL

Vocational Certificate or Credential, Cosmetology/Cosmetologist, General

Southeastern Beauty School

Columbus, GA

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