Phinthang Yeang
Vancouver, WA
********@*******.*** 360-***-****
Education: Clark College
Bachelor of Business Management 09/2019-06/2021
Associate Degree: Electronic Technology 09/1998-06/2001
SKILLS:
Strong Customer service Bisect code, EWS, GIT HUB, SVN
Supply & Inventory Manage/Lead Team/Train/Mentor
Create Process Improvement Problem-Solving/Conflict Resolution
Project Coordinator/Product lifecycle Defect Triage/Troubleshooting
Liability study IT support/Account setup
Software Install/Update RedHat/Ubuntu/Network Configuration
Platform Testing Create Test Documentation
VB scripting/VMWare Unix, ThreadX setting, Multi
Circuit board repair/troubleshoot Soldering skill set with fine pitch component
EMPLOYMENT:
Firmware Technician (Thru Temp @HP 12/2021-Present
Bisect firmware, Triage Defect, Using Jira to enter defect
Support two products include firmware build, smoke test, publish, and release firmware our partner
Assist the team in Chinese on any hardware issue
Using HPIO, IPPTool, Network Connection, UE, and EWS for testing
Use Git HUB to do the firmware build, Enable Network connection, on-debug as need, tracestore for mech issue
Software/Firmware Technician V: HP Inc. 11/2006-08/2018
Create firmware build and deliverables for our team, in-house partner, and outsourcing partners overseas.
Create Cron job to automatic kick off firmware build from specific directory include trunk, seed and the other Hard Freeze branches.
Submit any SHA that was fixed by integrator and other partner into specific branches.
Kick off desktop built to ensure those SHA that I merge into the branch didn’t break.
Run a quick smoke test to ensure the liability of the code and the hardware functionality.
Consistently support customers from variety of area of businesses
Setup Linux workstation include network configuration, roots access ability, file system, Unix, and personal administration PC system for the Vancouver site.
Going through the IT ticket, by selecting the urgent criteria to work on.
Create user account and other restricted policy according to working criteria
Develop test documentation for new prototypes include testbed, platform and products life cycle.
Manage new projects by advice and share the knowledge with the program management such as planning, schedule, and resources.
Run and review projects risk analysis by verifying the data with the previous project and other project requirement.
Working closely with the project management, developers, and other project team.
Create specific branch of firmware code for manufacturing build, and most of the time is during off-shore which is located in different country.
Gather the risk analysis data by reported to the program management team.
Continue to do printer analysis behavior daily for future efficiency improvement of the business
Ensure firmware quality verification, secure firmware signing availability
Train employees with new process, and other testing verification according to the business requirement.
Customer support globally such as supply issues, software install process, testing routine, hardware specification, tooling and other supply needs to get the work done.
Troubleshoot and fixed any defect or hardware issue as needed.
Use Multi or ThreadX to debug the firmware problem.
Review candidate resume, phone screen, and interviewing the candidate.
Retro fit hardware for the Vancouver site developer and other engineering team
Electro/Mechanical Technician IV: HP Inc. 06/2001-09/2006
Project Management on weekend shift and a Lab Technician Lead.
Continue training and mentor the employee with the latest testing specification.
Training end-user how to operate the latest work environment, tooling, DTS, ATM and other software application.
Ensure the weekend shift have an appropriate inventories usage during the testing requirement.
Manage two separate department and ensure that all of the printers are up and running properly.
My responsibilities were driver testing, Ghost imaging/OS setup and WHQL testing.
Ensure the quality of the outputs as well as the Hardware capability.
Repaired circuit boards and troubleshooted using 3070 test machines.
Used schematic, multimeter to measure if there is any shot or open circuit such as connection on both internal and external of the board layer.
Use schematic to compare with PCB layer to ensure that all parts of component are in the correct spot.
Visual inspection of the PCB to ensure if there are any trace of open or short.
Ensure that the PCB are being contaminate, PCB using three type layer.
Problem-solving with the team concerns and other equipment or tooling issues.
Face-to-face meeting with specific team members during conflict.
Worked closely with the engineering teams
VOLUNTEER EXPERIENCE:
Health and Equity Zone Council 3/2022-Present
oDuties is to provide the communities with the proper health care.
oProvide variety of resource and other network connection to our none English speaking.
oShare knowledge of how to get housing support, and transpotation access.
oProvide healthy eating guidance and a way to stay healthy.
oOur team supportive are all over the county of Washington State.
Serve on the Recruitment and Selection Team (DOH) May – August 2021
oThe role is to select the CHW Leadership Committee
oThe focus is to connection the CHW’s across the state together
oBy implementing and recommendation that is going to strengthen the CHW workforce
oThe goal is to promote the CHWs by removing barriers, and building an understanding of how the systems, policies would support CHW success
oHave an ability to recognize the ways state agencies and other leaders can serve CHWs
oFind a way to share information and other critical of CHWs of reducing health disparities and connecting underserved communities.