Customer Service Data Entry
Resume:
Erique Gilliam
Houston, TX *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Data Entry/Customer Service
Sunpro Solar - Houston, TX
November 2020 to Present
Data Entry/Insurance Agent
Globe Life - Houston, TX
May 2020 to November 2020
Associate/Heavy Machine Operator/Data
Floor and Decor
September 2019 to March 2020
Operated Forklift and other heavy machinery, while keeping track of what was in stock and what was not Program Leader
CLUB REWIND CFISD - Houston, TX
May 2019 to August 2019
Mechanic/Customer Service/Cashier
AutoZone - Houston, TX
May 2018 to January 2019
Education
High school diploma in Marketing
Cy-Fair - Houston, TX
May 2017 to May 2023
Skills
• Wordpress (1 year)
• Excel (1 year)
• Eclipse (Less than 1 year)
• Video Production(Twitch) (Less than 1 year)
• Cold calling (1 year)
• Sales (3 years)
• Data Entry (2 years)
• Typing (4 years)
• Cashier (1 year)
• Mechanic (1 year)
• Call Center (2 years)
• Freight (1 year)
• Salesforce (1 year)
• Bookkeeping (1 year)
• Accounts payable (1 year)
• Office Experience (3 years)
• Tax Experience (1 year)
• Telemarketing (4 years)
• Windows
• Dispatch (1 year)
• Customer support
• Negotiation (3 years)
• ERP systems
• Medicare
Links
https://www.twitch.tv/mysticsden
Awards
UIL Sweepstakes
April 2015
I have received this award twice in the same month, but the year was 2016 2017 Region Choir Badge
October 2017
Received after singing in a Region audition in the All-State process, and making the cut Certifications and Licenses
Life Insurance License
July 2020
Life and Health Insurance
June 2020 to June 2022
Assessments
Principles of accounting — Proficient
January 2021
Preparing financial records according to federal policies Full results: Proficient
Inside sales — Expert
February 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Expert
Data entry: Attention to detail — Proficient
February 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Sales skills — Highly Proficient
February 2021
Influencing and negotiating with customers
Full results: Highly Proficient
Sales skills — Highly Proficient
February 2021
Influencing and negotiating with customers
Full results: Highly Proficient
Call center customer service — Highly Proficient
February 2021
Applying customer service skills in a call center setting. Full results: Highly Proficient
Marketing — Highly Proficient
February 2021
Understanding a target audience and how to best communicate with them Full results: Highly Proficient
Call center customer service — Highly Proficient
February 2021
Applying customer service skills in a call center setting. Full results: Highly Proficient
Attention to detail — Highly Proficient
March 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Cy-Fair High School Chorale Honors Choir
August 2015 to Present
One of the most Prestigious groups in Cy Fair High School.Formerly Headed by,Jed Ragsdale, who took the groups i was assigned to UIL and returned with Sweepstakes for the past 2 years. 2017 Region Choir
October 2017 to October 2017
Rewarded after making the cut for Region auditions which is a step in the All-State choir process
Contact this candidate