Operator Hotel
Resume:
Thomas K. Hill
Bronx, NY 10467
***************@*****.***
OBJECTIVE: Seeking position in a hotel; preferably in communications, host, room services.
Waiter or room services Busser.
EMPLOYMENT:
THE FOUR SEASON’S HOTEL OCTOBER 2009-JULY 2020
Telephone operator New York, New York
Answered incoming calls, prepared faxes for guests. Take phones to meeting rooms fix phones in guest rooms. Connected guests to room services, and to other hotels. Did guest request to engineering and housekeeping. Did wake-up calls for guests.
THE ROOSEVELT HOTEL March 2002-June 2009
Telephone Operator New York, New York
Handled incoming, outgoing and wake-up calls. Incoming message and packages receiving for guests. Managed wake-up appointments for airlines. Light housekeeping and served as an overnight guest response agent. Also fax for guest.
THE PLAZA HOTEL August 1997-November 2001
Telephone operator New York, New York
Handled incoming, outgoing and wake-up calls. Incoming package and message receiving for guests.
THE GRAND HYATT MAY 1991-AUGUEST 1997
Telephone Operator New York, New York
Operator on NEC board. Answered incoming and placed outgoing calls. Incoming message and package receiving for guests. Airline wake-up and pick-up calls. Call page to managers. Do guest requests for guests.
THE WASHINTON HILTON October 1998- November 1990
Telephone Operator Washington D.C.
Answered incoming, outgoing and wake-up calls; Handled incoming messages and packages for guests.
Education:
Manhattan Community College September 1978 – October 1983 (Part-Time)
Liberal Arts Major
Great Falls High School,SC Diploma – May 1977
SKILLS: Fully Experienced on NEC, AT&T and NCR Boards
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