Customer Support Maintenance Engineer

OKOLI VICTOR OLUEBUBE

** ***** ****** *** ********, Lagos State.

Tel: 080********, 081********

E-mail: *************@*****.***

OBJECTIVE:

To implement through proper monitoring and execution, the administrative duties and policies of the organization. Applying appropriate administration and functional skills and techniques to my duties and seeking to develop, update and acquire new skills and competence in my career. Always wanting to contribute positively to the achievement of my organizational goals and objective.

PERSONAL INFORMATION:

GENDER: Male

NATIONALITY: Nigerian

MARITAL STATUS: Single

WORK EXPERIENCE:

SWIFT NETWORKS

31b Saka Tinubu Street, Victoria Island, Lagos State.

Position: FIELD SUPPORT ENGINEER April 29, 2019 –to date.

Job Description:

Responsible for ensuring uptime at assigned POPs and also manage and that proactive testing, fault diagnostics and resolution are carried out.

Monitor network performance locally and as well as over the air interface.

Provide specialist technical support to all other departments in the organization regarding network and radio related problems.

Co-ordinate and perform maintenance of cell sites strictly managed by Swift Networks and to liaise with vendor on the maintenance of cell sites not directly managed by Swift Networks.

Responsible for the configuration and bench testing of new products and giving ATP (Authority To Proceed) concerning those products.

Technical point man between Swift & vendors regarding radio and microwave equipment.

Carry out survey plan from client side and BTS (Base Station) to locate LOS (Line On Site) before further installation.

Carry out other duties as may be assigned by the Head of Department.

Reporting to the customer support manager.

.GEORGE DAVIDSON AND ASSOCIATES NIGERIA

16 Awolowo way computer village Ikeja, Lagos State.

Position: HHP TECHNICIAN June 01, 2017- April 15, 2019.

Job Description:

Input of data on each repaired phones.

Sorting of Fero device for daily repair.

Spare part handling and generating codes for swap approval.

Head of operation in Fero department.

Repairs all Fero Mobile devices.

BEST SERVICE RAYA DISTRIBUTION(MICROSOFT CARE SERVICE)

22b Akinola Cole Crescent off Adeniyi Jones Ikeja, Lagos State.

Position:Muti-brand Maintenance Engineer in (level 3)March 28, 2016-May 28, 2017.

Job Description:

Diagnosing of phones using phoenix and Nokia Care suite(Software application)

Input of data on each repaired phones.

Sorting of Fero device for repair daily.

Running TCs, repairs and maintenance of HUAWEI devices.

Spare part handling and generating codes for swap approval.

Head of operation in Fero department.

Handles all WIKO mobile devices.

TRANSERVE DISC TECHNOLOGIES LTD. March 9, 2015- January 30,2016

Plot 2 & 3, Block VI, Alakoro Avenue, Ijesha B/Stop, Lagos

Position: PRINTING ENGINEER

Job Description:

Scanning and exposing of negative.

Checking the art work of the graphics from the system and actualizing it on the printing machine to match the required design on the CD plate.

Loading and offloading of CD plate on the machine.

Passive maintenance of Hanky offset printing machine.

Ayetoro Primary School, Mushin, Lagos State (NYSC) March 2013 –Feb, 2014

Electrical maintenance in the school premises.

Keeping of payment voucher records.

Impacted knowledge on pupils.

Industrial Trainee: Shell Concepts –Consulting firm Jan.2011 –Feb, 2012

(Chartered Mechanical and Electrical Engineers),

Surulere, Lagos State.

Job Description:

Auto CAD Software Programme to draft Engineering drawing.

Study of Architectural and Engineering designs to execute electrical design

Plan on site.

Prepared a new received architectural design for proper positioning of electrical fittings.

Load calculation in a particular building.

Supervised an on-going work at site.

PROFESSIONAL QUALIFICATION:

APPLIED ENGINEERING TECHNOLOGY INITIATIVE(AETI)

148/150 Bode Thomas Street, Eric Manuel B/Stop, Surulere-Lagos.

Position: Trainee (Certificate in Automation Engineering)

Job Description:

Basic knowledge in Programmable Logic Controllers (PLC)-(Siemens S7,Allen-Bradley).

Pneumatic/Electro-Pneumatic Controls: Operation & Troubleshooting process control (Two point/Continuous PID Control).

AC Frequency Drives (Siemens BOP, AOP, Drive Monitor, Starter Operations).

Instrumentation and P & ID.

SCADA/HMI (Wonderware, WINCC Flexible &Factory Talk view).

Technical Report Writing.

Industrial Safety, Health and Environment

Corporate Member Nigerian Society of Engineers (MNSE)

Certified Supervision Health, Safety and Environment Level 3 by ISPON

EDUCATIONAL QUALIFICATIONS:

Anambra State University Uli, Anambra State.

B. Engr. in Electrical & Electronics 2007 - 2012

Engineering (Second Class, Upper Division)

St. Charles Special Science School Onitsha, Anambra State.

Senior School Certificate Examination (WAEC) 1999 – 2005

Etche Road Primary School Aba, Abia State.

First School Leaving certificate 1993 – 1999

SKILLS AND ABILITIES:

Proficient in the use of basic Microsoft data processing software packages such as Microsoft

Word and Excel Spread Sheet.

Good Learning and initiative skills

Great Technological and problem solving skills

Good Planning and Organizing skills

Great Interpersonal and Communication skills

Ability to work effectively in a team.

INTERESTS AND ACTIVITIES:

Learning new ideas and skills, Meeting people and Playing Football

REFERENCES:

Available on request.

Contact this candidate